Homecare Scheduler

Always Best Care Senior Services - Wake Forest/Raleigh

Homecare Scheduler

Schedule: Monday Friday | 9:00 AM 6:00 PM or 10:00 AM - 7:00 PM (In-Office Required) One Weekend per Month Required Location: Dallas, TX

About Us Since 1996, Always Best Care has been a trusted provider of non-medical in-home care and assisted living placement services. With over 25,000 seniors served nationwide, we pride ourselves on delivering compassionate, professional care tailored to each individual. We are currently seeking a highly organized and experienced Home Care Scheduler to join our growing team.

Position Overview

The Home Care Scheduler is responsible for developing and maintaining accurate caregiver schedules to ensure consistent, high-quality service delivery to our clients. This role is ideal for someone with prior scheduling experience in a private pay home care agency who thrives in a fast-paced office environment and excels at managing dynamic scheduling needs.

Key Responsibilities

Create and manage caregiver schedules aligned with client needs and caregiver availability
Respond swiftly to last-minute call-offs and fill open shifts
Track caregiver hours, overtime, and time-off requests
Communicate professionally and efficiently with both caregivers and clients
Answer incoming calls and respond to scheduling inquiries
Support onboarding efforts, including data entry and system updates
Maintain up-to-date caregiver records in scheduling software
Accurately document all schedule changes and related communications

Qualifications

Previous scheduling experience in a private pay home care agency strongly preferred
Prior caregiving experience is required
High level of attention to detail and strong organizational skills
Ability to multitask and prioritize in a fast-moving environment
Excellent communication, phone, and computer skills
Experience with ClearCare/WellSky or similar scheduling software is a plus
Must be authorized to work in the United States

Benefits

Paid Time Off (PTO)
Health, Dental, and Vision Insurance
Supportive and collaborative team culture
Opportunities for professional growth and development

Apply Today! If you are a proactive, experienced scheduler who understands the unique demands of private pay home health and enjoys solving complex staffing puzzles, we'd love to hear from you.

Apply

Vacancy posted 1 day ago

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