Business Office Manager

Kansas Spine & Specialty 3333 N Webb Rd Wichita, KS 67226, USA The Business Office Manager plans, organizes, coordinates, and manages functions of the Business Office area, including accounts receivable, billing and coding, pre‑certification, and Business Office personnel, to meet the stated mission and goals of the hospital. Key Duties and Responsibilities Plans, develops, and coordinates Business Office functions to attain hospital goals and meet standards of accrediting agencies. Manages, supervises, and monitors functions of the Business Office in a professional manner. Develops and implements new departmental policies and procedures, ensuring compliance with established standards; serves as primary liaison with hospital personnel to interpret such directives. Manages and coordinates schedules, task assignments, and allocation of person‑hours to fulfill departmental commitments. Plans and conducts meetings with subordinates to communicate new policies and keep employees abreast of hospital and compliance standards. Provides education and in‑service training to increase efficiency of operations and effectiveness of personnel. Assists in resolving patient billing questions and complaints; assists with accounts receivable activities as necessary, such as approving cash quotes and reviewing, approving or denying write‑off requests. Responsible for evaluation and counseling activities of Business Office personnel. Maintains confidentiality of patient and hospital related business; develops and maintains effective working relationships with patients, families, visitors, and other hospital employees. Documents concisely, precisely, and accurately on all records or documents as indicated by policy. Participates in performance improvement activities to continuously improve patient care and hospital business. Directs personnel actions including hiring, merit recommendations, promotions, vacation schedules, performance appraisals, transfers, and dismissals. Coordinates correspondence with outside agencies, insurance companies, attorneys, and authorized requesting parties. Supervises the preparation of a variety of reports and analyses. Ensures compliance with HIPAA Privacy Regulations for the hospital. Monitors Medicare, Medicaid, and other billing requirements; notifies hospital management of any changes affecting the hospital. Ensures compliance with billing regulations, maintaining accurate and timely billing. Performs other duties as assigned; actively supports and upholds the mission and core values of the hospital. Remains knowledgeable of and follows the policies of the hospital. Always maintains patient and hospital confidentiality. Keeps CEO and Management Committee apprised of situations as appropriate. Qualifications, Education, Experience and Ability Bachelor’s degree in business preferred. Knowledge of hospital billing (UB) required, specifically Medicare, Medicaid, Blue Cross, managed care, and commercial insurance billing experience required. Previous 2 years of management or progressive leadership experience required. Knowledge of ICD-9 and CPT coding, medical terminology preferred. Environmental and Physical Requirements The employee works in a temperature‑controlled environment. Walking and/or standing approximately 30% of the day. Sitting approximately 70% of the day. Must be able to lift to 20 lbs. Must be able to bend and stoop less than 10% of the day. Reaches over the head less than 10% of the day. Candidate must read, write and speak English fluently, have cognitive skills for math, reading, filing and sterile technique skills. Vision for near, mid‑range, far and accommodation. Communication skills to deal well with employees, patients, families and physicians. Hearing for low, medium, and high pitch. Potential contact with chemicals, blood‑borne pathogens, and exposure to infectious disease. Employees should be able to lift 25 pounds using proper lifting technique several times during their shift. Equal Employment Opportunity (EEO) & Americans with Disabilities Act (ADA) Statement Our hospital is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Additionally, we provide reasonable accommodation for qualified individuals with disabilities in the application and employment process. If you require assistance or accommodation due to a disability, please contact Human Resources so that we may engage in an interactive process to determine appropriate accommodation. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Kansas Spine & Specialty Hospital