Office Administrator

Office Administrator We are looking for an organized, customer-focused Office Administrator to join our team in Topeka, KS, supporting both our Topeka and Kansas City operations. This position plays a key role in delivering exceptional customer experience while keeping daily office and project operations running smoothly. The ideal candidate is detail-oriented, enjoys helping people, communicates professionally, and can effectively prioritize tasks while supporting the needs of the team. Hours: 8:00 AM 5:00 PM, Monday Friday Why Join Weddle & Sons? Competitive pay Health, dental, and vision insurance Paid time off and holidays 401(k) with potential company contribution Supportive team environment Opportunities for professional growth and development Mission and Core Values Weddle and Sons team members must support our Mission of "Building Better Lives" and embody our Core Values. We make hiring, retention, and advancement decisions largely on how well team members exemplify our core values in each aspect of their job. Our Core Values are: Commitment to Clients: We will act in the best interest of those we serve Responsibility: We will hold ourselves and each other accountable for excellent work Integrity: We will exemplify fairness and honesty in our actions, decisions, and communications Positivity: We choose to view and respond to life and work in a positive way Never Settle: We are committed to constantly improving personally and professionally What You'll Do Provide an exceptional experience of care and service to every customer Answer incoming calls and accurately enter customer information into our CRM Scan receipts and invoices into our bill pay system Communicate with customers regarding project schedules and updates Ensure contracts are complete and on file before projects begin Create and maintain job packets Assist with production scheduling and coordinate communication between customers and crews Update project schedules and maintain accurate job records Invoice completed projects and track accounts receivable Maintain branch records, business licenses, and work permits as needed Process subcontractor purchase orders and assist with weekly crew payments What We're Looking For Friendly, professional, and customer-service oriented Excellent written and verbal communication skills Strong attention to detail with exceptional grammar and spelling Ability to manage multiple priorities while staying organized Positive phone etiquette and professional demeanor Self-motivated with strong time management skills Comfortable working independently while supporting a collaborative team Proficient with Microsoft Office and able to learn new software quickly Experience with Ramp or AccuLynx is a plus, but not required Requirements High school diploma or equivalent Previous administrative or office experience Ability to maintain confidentiality and handle sensitive information professionally Willingness to travel periodically to Kansas branch locations as needed Overnight travel may occasionally be required; mileage, lodging, and meals are reimbursed according to company policy