On-Site Tier 1 Helpdesk Technician - IT Support
AAC
AAC is seeking a full-time on-site IT Help Desk professional in Washington, DC to be the first point of contact for incidents and service requests. The role involves documenting reports via phone, email, portal, chat, or in-person visits, and resolving issues related to hardware, software, and network configurations. You will troubleshoot and log incidents using ITSM, communicate clearly with end users and technicians, and escalate when needed. #J-18808-Ljbffr AAC
Vacancy posted 1 day ago
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