Computer Systems Analyst

Job Description

Job Description

Security Clearance: Active Secret Clearance Required

At Bloom Consulting, we believe our people are our greatest asset. As a Veteran-Owned Small Business (VOSB), we partner with the Department of Defense to deliver innovative technology solutions that directly support national security and mission readiness. Our employees are trusted advisors who work alongside government leadership to solve complex enterprise challenges that impact thousands of military and civilian personnel every day.

We are seeking a highly motivated Computer Systems Analyst to support one of the Department of Defense's most critical enterprise IT environments at the Pentagon. This position provides the opportunity to work at the center of military digital transformation, supporting cutting-edge technologies that enhance operational effectiveness, cybersecurity, collaboration, and enterprise resilience.

This is more than a traditional IT support role. The successful candidate will analyze complex technical environments, identify opportunities for process improvement, support enterprise modernization initiatives, and serve as a trusted technical resource for senior government stakeholders. If you enjoy solving challenging technical problems, working with emerging Microsoft technologies, and making a direct impact on mission success, we encourage you to apply.

Position Overview

The Computer Systems Analyst is responsible for analyzing, evaluating, implementing, and supporting enterprise information systems used throughout the Department of Defense. Working as part of a collaborative technical team, you will provide systems analysis, technical consultation, troubleshooting, process improvement, and customer support while ensuring compliance with DoD cybersecurity and operational requirements.

The position requires an individual who possesses excellent analytical skills, outstanding customer service, and the ability to communicate technical information to both technical and non-technical audiences. The ideal candidate thrives in a fast-paced environment, adapts quickly to changing priorities, and enjoys working on a wide variety of technologies and enterprise initiatives.

Primary Responsibilities

• Analyze existing computer systems and recommend improvements to increase performance, efficiency, reliability, and security.

• Evaluate business and technical requirements to develop practical and scalable technology solutions.

• Provide advanced technical support for enterprise Microsoft technologies including Windows, Microsoft 365, Azure Active Directory, Intune, and Exchange Online.

• Support endpoint management, device provisioning, software deployment, and enterprise mobility initiatives.

• Troubleshoot hardware, software, operating system, network, and application issues across multiple enterprise environments.

• Assist with system implementation, upgrades, migrations, and technology refresh initiatives.

• Monitor system performance and proactively identify opportunities for optimization.

• Develop technical documentation, standard operating procedures, knowledge articles, and system diagrams.

• Coordinate with government customers, engineers, cybersecurity personnel, and other technical teams to resolve complex issues.

• Participate in root cause analysis and corrective action planning for recurring technical problems.

• Support enterprise modernization initiatives involving cloud technologies, Zero Trust architecture, identity management, and collaboration platforms.

• Maintain compliance with Department of Defense security policies, configuration standards, and cybersecurity requirements.

• Assist with testing new technologies before enterprise deployment.

• Participate in technical meetings, project planning sessions, and operational briefings.

• Provide exceptional customer service while supporting executive-level personnel and mission-critical operations.

Desired Technical Experience

Qualified candidates should have experience supporting one or more of the following technologies:

• Microsoft Windows Enterprise

• Microsoft 365

• Azure Active Directory (Microsoft Entra ID)

• Microsoft Intune

• Exchange Online

• Active Directory

• Group Policy

• PowerShell

• Microsoft Teams

• SharePoint Online

• Endpoint management

• Device lifecycle management

• Identity and Access Management

• Zero Trust technologies

• Network troubleshooting

• TCP/IP

• DNS

• DHCP

• VPN technologies

• Enterprise cybersecurity best practices

• Hardware lifecycle support

• Mobile device management

• Cloud technologies

Required Qualifications

• Active Secret Security Clearance (required)

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related technical discipline (or equivalent experience)

• Three or more years of experience supporting enterprise information systems

• Experience troubleshooting Windows desktop and enterprise technologies

• Strong analytical and problem-solving abilities

• Excellent verbal and written communication skills

• Ability to prioritize multiple tasks in a dynamic operational environment

• Strong organizational and documentation skills

• Ability to work independently and collaboratively within a team environment

• Customer-focused mindset with a commitment to delivering exceptional service

Preferred Qualifications

• Top Secret Clearance

• CompTIA Security+

• Microsoft certifications

• ITIL Foundation certification

• Experience supporting Department of Defense customers

• Experience within Pentagon or Joint Service Provider (JSP) environments

• Experience supporting Microsoft Intune, Azure, Microsoft 365, or enterprise cloud environments

• Knowledge of Zero Trust initiatives and modern endpoint management

• Experience supporting executive leadership or VIP customers

Why Join Bloom Consulting?

At Bloom Consulting, you won't be just another employee—you'll be a valued member of a growing organization where your contributions are recognized and your expertise directly influences mission success. Unlike large government contractors, we maintain a collaborative culture where leadership is accessible, innovation is encouraged, and employees have opportunities to broaden their skills across multiple technologies and initiatives.

Our team supports some of the Department of Defense's highest-priority digital modernization programs, providing exposure to enterprise technologies, cloud transformation initiatives, cybersecurity enhancements, and mission-critical operations that make a measurable difference every day.

We invest in our employees through professional development opportunities, collaborative leadership, and an environment that values integrity, accountability, teamwork, and continuous improvement.

Benefits

Bloom Consulting offers a competitive compensation and benefits package, including:

• Competitive salary

• Comprehensive medical, dental, and vision insurance

• Company-sponsored 401(k) with employer matching

• Paid Time Off (PTO)

• Eleven paid federal holidays

• Professional development and training opportunities

• Employee referral bonus program

• Career growth opportunities within a rapidly growing Veteran-Owned Small Business

• Collaborative and supportive leadership team

Work Environment

This position is 100% on-site at the Pentagon in Arlington, Virginia , supporting Department of Defense operations. Candidates must be able to obtain and maintain all required access credentials and comply with all applicable security, facility, and operational requirements.

If you're looking for an opportunity to work alongside talented professionals, support meaningful national security missions, and grow your career in a dynamic government contracting environment, we invite you to become part of the Bloom Consulting team.

Bloom Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.