Service Operations Manager

Meineke - 1832

Indianapolis, IN

Job Description
Job Description
Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Dental insurance
Health insurance
Paid time off
Vision insurance
Job description:
Invest in yourself and your career at Meineke Car Care Center. We provide the career guidance, training, & tools to help YOU succeed.
Meineke is looking for an experienced Automotive Service Manager (Advisor). To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with unlimited earning potential. Our shop is a family, and we treat each employee as such.
Responsibilities:
Schedule customer service appointments
Greeting customers in a professional manner
Accurate write-up of customer concerns
Convey expected costs and obtain approval for repairs
Tracking of the vehicle and communicating progress to the customer
Maintaining excellent customer satisfaction
Performing any additional task assigned by management
Automotive Service Advisor / Writer Qualifications:
Excellent communication skills
Professional appearance
Positive attitude
Strong automotive knowledge or previous automotive-related experience
Commitment to being a team player
Apply for this stable long-term employment opportunity!
- Maintain accurate records of customer interactions, service history, and repairs performed
- Follow up with customers to ensure satisfaction and address any concerns
- Upsell additional services or accessories as appropriate
- Collaborate with the parts department to order necessary parts for repairs
Requirements:
- Previous experience in automotive service advising or related field preferred
- Strong knowledge of auto body repair, vehicle maintenance, and mechanical systems
- Excellent communication and interpersonal skills
- Ability to build rapport with customers and provide exceptional customer service
- Proficient in using computer software for service writing and estimates
- Detail-oriented with strong organizational skills
- Valid driver's license
Please note that all positions at our centers are paid positions. We value our employees' contributions and offer competitive compensation packages.
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!

Apply

Vacancy posted 18 days ago

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