Wedding & Event Inquiry Specialist (Full-Time)

By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you’ll guide conversations, answer questions, and schedule venue tours across our properties. No cold calling, all inbound leads. Responsibilities Respond to inbound inquiries via phone, email, and text Speak with couples/clients to understand event details (date, guest count, style) Recommend the best-fit venue(s) and schedule tours Follow up consistently to convert inquiries into appointments Log activity in CRM and manage scheduling Coordinate with venue sales teams Qualifications 1–3 years of customer service, call center, or scheduling experience Strong phone presence and communication skills Organized and able to manage multiple conversations at once Comfortable using CRM systems and scheduling tools Hospitality or event experience is a plus Compensation & Schedule Hourly + commission opportunities In-person role (Plainfield, NJ) Weekend availability required Work-from-home flexibility on weekends Why Join Us No cold calling, high-intent inbound leads Fast-paced environment with clear goals Opportunity to grow into sales or event roles Work with well-known venues across NJ & PA #J-18808-Ljbffr by Landmark