Restaurant Floor Manager

Job Description Job Description POSITION OVERVIEW As a Floor Manager, you will be responsible for leading daily restaurant operations during your shifts. You will support our management team by coaching employees, maintaining service standards, solving problems, and ensuring every guest receives exceptional hospitality. This is a hands-on leadership position for someone who enjoys working alongside their team and leading by example. RESPONSIBILITIES Guest Experience • Ensure exceptional hospitality and guest satisfaction • Address guest concerns and resolve issues professionally • Maintain a visible presence in the dining room • Help create a welcoming and positive atmosphere Team Leadership • Lead and motivate team members during shifts • Coach employees on performance, service, and standards • Assist with training and onboarding new team members • Hold employees accountable to company policies and expectations Shift Operations • Oversee opening and closing procedures • Coordinate communication between front and back of house • Maintain quality, cleanliness, and safety standards • Manage labor and staffing throughout shifts • Ensure smooth execution during busy service periods Restaurant Standards • Monitor food quality and presentation • Enforce health and sanitation standards • Ensure compliance with company procedures • Identify operational issues and communicate solutions QUALIFICATIONS Previous restaurant leadership experience preferred • Strong communication and interpersonal skills • Ability to lead calmly and effectively under pressure • Excellent organizational and problem-solving abilities • Positive attitude and professional demeanor • Availability to work evenings, weekends, and holidays as needed WHAT WE'RE LOOKING FOR The ideal candidate is the type of person who naturally steps in when something needs attention. They are organized, professional, and proactive, with the ability to lead a shift, support their team, and ensure every guest leaves with a positive impression of Centro. COMPENSATION & BENEFITS $19.00–$24.00 per hour depending on experience • Flexible scheduling • Employee dining discounts • Leadership development opportunities • Advancement opportunities within the company \nCompany Description Centro Woodfired Pizzeria is one of Southern Utah's busiest independent restaurants, known for its commitment to scratch-made food, authentic wood-fired cooking, and genuine hospitality. From our hand-crafted pizza dough and house-made sauces to our fresh salads, desserts, and carefully curated beverage program, we take pride in preparing food with the same attention to detail and quality that our guests would expect in their own homes. We are passionate about exceptional food, meaningful guest experiences, and building a workplace where talented people can grow and thrive. Company Description Centro Woodfired Pizzeria is one of Southern Utah's busiest independent restaurants, known for its commitment to scratch-made food, authentic wood-fired cooking, and genuine hospitality. From our hand-crafted pizza dough and house-made sauces to our fresh salads, desserts, and carefully curated beverage program, we take pride in preparing food with the same attention to detail and quality that our guests would expect in their own homes. We are passionate about exceptional food, meaningful guest experiences, and building a workplace where talented people can grow and thrive.