eCommerce Channel Manager

Job Description

Job Description

The Opportunity

Lab Alley is looking for a high-energy, results-driven Channel Manager to oversee and scale our multi-channel sales footprint, ensuring our "Essential Chemicals" are accurately positioned and seamlessly distributed across e-commerce platforms and partner networks. In this role, you will lead our digital channel strategy, optimize partner relationships, and drive revenue growth through Amazon, eBay, niche marketplace partners, and direct B2B channels. If you thrive in a fast-paced environment where commercial strategy meets operational execution, we want you on our team.

In addition to overall channel growth, a primary goal for this position is to fully own the channel and directly drive key business outcomes by successfully onboarding and scaling our product lines on Amazon FBA. Achieving this will require extensive, hands-on cross-functional collaboration with both Marketing and Operations teams to ensure optimal product positioning, inventory preparation, and compliance standards.

• Channel Strategy & Execution: Lead and execute the sales strategy across online marketplaces (Amazon, eBay, B2B portals) and third-party distribution channels to reach aggressive revenue targets.
• Listing & Catalog Optimization: Oversee product listings, pricing, digital merchandising, and content presentation to maximize search visibility, conversion rates, and brand alignment.
• Partner & Distributor Management: Build and nurture strong, collaborative relationships with marketplace account representatives, key channel partners, and wholesale distributors.
• Cross-Functional Logistics Integration: Partner closely with internal logistics, warehouse operations, and supply chain teams to ensure seamless inventory allocation, HazMat shipping compliance, and order fulfillment across all channels.
• Performance Analytics & Forecasting: Track key performance indicators (e.g., channel ROI, buy-box wins, inventory turnover, customer acquisition costs) and leverage sales data to forecast demand and drive revenue.
• Promotion & Campaign Management: Design and launch targeted channel promotions, sponsored ad campaigns, and seasonal offers while maintaining strict MAP (Minimum Advertised Price) policies.

• Experience: 5+ years of experience in channel management, e-commerce marketplace leadership, or B2B sales management, ideally within industrial, chemical, pharmaceutical, or technical product sectors.
• Leadership: Proven ability to manage cross-functional projects, influence internal and external stakeholders, and cultivate a growth-oriented, collaborative environment.
• Technical Savvy: Proficiency with major marketplace seller portals (Amazon Seller Central/Vendor Central), ChannelAdvisor or similar feed management tools, and integrated ERP systems (e.g., NetSuite, SAP, or Microsoft Dynamics).
• Commercial Acumen: Strong understanding of marketplace algorithms, pricing strategies, margin optimization, and digital advertising tactics (PPC/Sponsored Products).
• Analytical Mindset: Exceptional data literacy with the ability to interpret sales metrics, demand trends, and channel profitability to make data-driven decisions.
• Communication & Negotiation: Outstanding written and verbal communication skills with a track record of negotiating favorable terms and maintaining strong commercial partnerships.

About Us:

Lab Alley is on a mission to make buying essential, natural, and high-purity chemicals effortless. Often called the "Amazon for Chemicals," our digital-first platform lets you order online in minutes with transparent pricing, real-time inventory, and instant compliance access-all backed by 99.5% on-time delivery and 98.9% inventory accuracy. Free from quote delays, salespeople, or fulfillment guesswork, our platform is built around how you want to work-so you can stop chasing suppliers and focus on running your business.

Lab Alley is a founder-led essential chemical e-commerce company based in Austin, Texas.

Our workplace culture:

Our core values are an integral part of our success defining who we are.

We bring our core values to life in everything we do at Lab Alley. Therefore, every hire is aligned with our core values:

CARE :

We care about people and take pride in our work.

COMMITMENT :

We believe success is characterized by our commitment to continuous improvement.

GENUINE:

We believe in being real, authentic, and direct with those around us.

GROWTH:

Lab Alley encourages continual learning and leads with curiosity.

INITIATIVE:

To be successful, we always strive to make things happen!

INNOVATION:

Lab Alley is driven by a relentless pursuit of innovation, constantly seeking new ideas, technologies, and approaches to enhance the experiences of our customers.

WORK ETHIC :

We believe a strong work ethic is about being fully engaged, resilient, and focused on tasks to ensure each project receives attention and consideration.

We give back!

With every purchase a customer makes through our eCommerce website, we work with Ecodrive to plant a tree. This helps reduce the carbon footprint, improves coastlines, improves socio-economic conditions and so much more. Read more about that here.

Benefits (job poster, do not use this list for contract roles)

Medical

Dental

Vision

Short Term Disability

Life & Accidental Death & Dismemberment

Supplemental Health Insurance

Wellness program

Employee discount program

401k

Paid time off

Organized team events

Professional development

Career growth opportunities

Schedule & reporting details:

Full-time 40 hours per week with occasional overtime.

8-5 M-F

*NOTE* Lab Alley uses E-Verify for all positions.

*NOTE* Lab Alley does a background check for all positions.

Don't meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don't meet every single qualification. At Lab Alley, we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles, and we are excited about hearing from you. Lab Alley is an equal opportunity employer and considers all applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.