Assistant Store Manager

Job Opportunity At Michael KorsMichael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!Essential Job Responsibilities Sales GenerationMeet personal and store sales goalsAssist in the tracking, monitoring, and communication of business resultsEnsure an elevated level of sales and service is practiced by all associates; lead by exampleContinue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize salesEnsure all sales related policies and procedures are maintainedDemonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staffMaintain a keen interest in the fashion industry and market trendsCustomer ServiceEnsure all associates provide the highest level of customer serviceBuild and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client booksResolve all client problems and complaints quickly and effectivelyAssist sales associates with various customer service issuesOperationsCollaborate with store manager in areas of risk management, physical security, store cash controls, and inventory managementSupport and assist in staff training in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functionsParticipate in inventoriesUnderstand and execute cash control procedures including: bank deposits, safe funds, petty cashOnly applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basisMerchandising/VisualAssist in the implementation and maintenance of all merchandising/visual directivesEnsure the selling floor is neat, clean, organized and reflects the correct visual image at all timesEnsure deliveries are properly processed in a timely mannerIdentify and communicate product concerns in a timely mannerCommunicate inventory needs to support the business goalHuman ResourcesAssist in the recruitment, training and development of staffAssist in ensuring the integrity of payroll and the payroll processContinually evaluate the performance of each associate and provide constant feedback to ensure resultsResolve all human resources issues in a timely and effective manner, partnering with HR when necessarySupport and provide follow-up for all training programs, seminars etc.Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all timesAt Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/VAt Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at View email address on click.appcast.io