Professional Channel Sales Specialist

Job Description

Job Description

POSITION:  Professional Channel Sales Specialist

REPORTS TO:  Vice President, Sales

POSITION OVERVIEW:

Fountainhead Group is seeking a Professional Channel Sales Specialist to support sales activities within the professional contractor, industrial, and distribution markets. Reporting to the Vice President of Sales, this role will assist with customer communication, account support, and sales initiatives that help the team achieve revenue and market growth goals.

The ideal candidate is early in their sales career and interested in developing their knowledge of the professional end-user market. This role is for someone who is organized, customer-focused, willing to learn, and comfortable supporting distributors, dealers, contractors, and internal sales teams.

KEY RESPONSIBILITIES:

• Support day-to-day sales activities for accounts within the professional sales channel.
• Assist in preparing sales materials, customer updates, and account information to support revenue goals.
• Support and maintain relationships with distributors, dealers, contractors, and other channel partners.
• Support channel programs, contractor outreach, promotions, and customer engagement activities.
• Assist with pricing information, promotional programs , rebate tracking, and customer follow-up.
• Track sales activity, customer needs, market feedback, and competitive information and share relevant updates with the sales team.
• Collaborate with Marketing, Operations, Finance, and Supply Chain teams to help support customer programs.
• Assist with forecasting updates, account planning, CRM maintenance, trade shows, and customer meetings.

QUALIFICATIONS:

• Bachelor’s degree in business, sales, marketing, or related field preferred; equivalent experience will also be considered.
• 0–2 years of sales, customer service, account support, or business-related experience preferred.
• Interest in working with distributor, dealer, contractor, industrial, or trade-focused customers.
• Basic understanding of sales processes, customer relationships, or channel sales preferred.
• Strong communication, organization, and follow-up skills, with a willingness to learn.
• Working knowledge of Microsoft Excel, PowerPoint, and CRM systems preferred.
• Willingness to travel occasionally for trade shows, partner events, and customer meetings.

Preferred

• Experience or exposure to building products, industrial manufacturing, tools, safety equipment, plumbing, automotive aftermarket, or commercial equipment industries is helpful but not required.
• Familiarity with distributors, dealers, contractors, or professional trade organizations is a plus.
• Interest in supporting channel marketing, rebate programs, contractor engagement, or account initiatives.

Core Competencies

• Customer Support
• Professional Channel Sales Support
• Distributor & Contractor Relationship Support
• Sales Activity and Account Tracking
• Sales Team Collaboration
• Pricing & Program Support
• CRM & Pipeline Management
• Cross-Functional Collaboration
• Learning Agility & Professional Growth

WHY JOIN FGI?

• Competitive pay and comprehensive benefits
• Hands-on training and professional development opportunities
• Team-oriented and safety-focused culture
• Long-standing company with a commitment to innovation and growth

Ready to put your skills to work and grow with a company that values your contributions?

Apply today and grow your sales career as part of FGI’s professional channel sales team

 

COMPANY PROFILE: 

The Fountainhead Group is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customers’ lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use.

Across four manufacturing and distribution centers in Central New York and Illinois, we’re committed to the betterment of our FGI Family of employees and our local community, supporting more than 350 local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come.

The Fountainhead Group is an Equal Opportunity Employer (AAE/EEO) and ranked one of the Best Companies to Work for in New York State by the Society for Human Resource Management. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, refugee or disability status. With more than 12 languages spoken at FGI, we are proud of the diverse backgrounds, experiences, and perspectives our employees bring to the FGI Family!