Head of Payment Operations, YouTube
$174k - $253kHead Of Payment Operations
As the Head of Payment Operations, you will lead a specialized, verticalized team of payment operations specialists to manage the end-to-end partner payments life-cycle for YouTube's most valuable and complex product portfolios. You will act as the critical operational bridge turning bespoke, multi-million dollar contracts into highly accurate partner payouts across Connected TV, Music, Living Room, Music + Premium (M+P) Resellers, and Shopping. In this role, you will promote "Payment Operations 2.0", driving a multi-year strategy to transition manual, reactive operations into an AI-powered, highly scalable payments hub that protects margins, prevents errors, and preserves financial integrity.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $174000 - $253000 (USD) + 20% bonus target + equity + benefits.
Responsibilities:
- Direct, support, and develop a verticalized team of payment operations specialists, advocate for their career growth and technical capabilities.
- Oversee the accuracy and execution of YouTube's enterprise partner payment life-cycle, driving a target accuracy rate of >99.9% across Music, Connected TV, Living Room, M+P Resellers, and Shopping.
- Partner with product and engineering teams to define long-term roadmaps, migrating billions in annual recurring revenue from manual off-system processes to automated, on-system calculations.
- Co-ordinate cross-functionally with legal, audit, systems, and business development to identify, size, and resolve complex financial discrepancies and contract implementation gaps.
- Sponsor AI-driven initiatives to optimize contract ingestion, bulk rate updates, and proactive verification controls, and provide consultation around subscriptions revenue share logic and operationalization terms.
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