Service Manager

Service Manager

Little Rock, AR - Mabelvale, AR 72209-5838

Since 1939, Scott has been family owned and proud to represent the world's finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us!

Our founder believed that "People are Important" and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.

Company Paid Benefits

Life Insurance

Long-Term Disability

Short Term Disability for employees with 10 years or more of tenure

Emergency Travel Assistance Program including ID theft protection

Employee Assistance Program

Paid Time Off tiered based on tenure

Paid Holidays

Wellness program with generous rewards

Discretionary profit sharing

Partially company paid benefits

Shared cost of health insurance with substantial employer contribution

401K plan with an employer match on the first 6% an employee contributes

Available Benefits

Dental

Vision

Accident Insurance

Critical Illness

Hospital indemnity

Flexible Spending Account

Short Term Disability

Voluntary Life

Training

On the Job training

In person and online manufacturer training

Scott Equipment University, a resource for safety, skills and career development training

Additional benefits

Prescription Safety Glasses Reimbursement (based on position)

Boots reimbursement (based on position)

Job Description:

This individual is responsible for efficiently managing and directing all aspects of the construction equipment service department and creating new business while maintaining a customer relationship with current customers. This individual will also coordinate activities and cooperate with other departments of the dealership to best serve the needs of the customer and employees. Responsibilities will also include adhering to safety regulations in and out of the service shop and monitoring departmental revenue and expenses.

Qualifications

Previous supervisory/management experience

Industry and/or aftermarket service support experience

Strong customer service skills

Excellent oral and written communication skills

Strong computer skills