Client Partner - CFR

Job Title

NCR Voyix Corporation is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Responsibilities

• Responsible and accountable for the coordinated management of multiple related projects concurrently for a single customer
• Takes ownership and drives each assigned project to a successful completion
• Assess and monitor project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client's satisfaction
• The ability to work virtually with demonstrated ability to facilitate customer and internal meetings by conference calls.
• Support projects during client's time zone and business hours and some limited cases outside business hours.
• Defines and initiates projects, assigns project managers to manage cost, schedule and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Accountable for the financial performance of the program allowing NCRV to receive the tangible business value and meet the business objectives identified for the Program.
• Maintains continuous alignment of program scope with strategic business objectives and makes recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Responsible for determining and coordinating the sharing of resources among their constituent projects to the overall benefit of the program.
• Advance the use of AI in program management
• Has team lead / reporting responsibilities for several FTE within a single customer:
• Directs work, priorities and mentors' team members, project managers, SMEs, consultants, other PS team members
• Has goals to grow business for customer

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.