Client Success Partner

Who We Are :

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef’s unique menus. Now with over 30 million meals sold, Fooda operates in over 20 major US cities with plans for continued expansion. Eight out of ten employees believe Fooda is one of their company’s top perks.

Position Overview:

As an Client Success Partner, you will oversee Fooda’s restaurant network in the Chicago market. Your role will be pivotal in ensuring that Fooda’s restaurant partners are high-quality, reliable, and go above and beyond to service our clients and their employees.

What You’ll Be Doing:

• Serve as the primary point of contact for Fooda’s Popup and catering restaurant network in the Chicago market.
• On-board, train, and launch new restaurants.
• Assist in managing daily operations, addressing on-site issues, coordinating menu updates, and resolving billing questions.
• Ensure restaurant partners consistently meet Fooda’s expectations and adhere to standard operating procedures
• Cultivate and maintain strong relationships with each restaurant partner
• Engage in regular local travel to visit our restaurant partners and client sites.
• Provide performance insights to your team and contribute to determining optimal schedules for our clients.

Who You Are:

• You have at least 4-6 years of work experience.
• You are organized and care about getting the details exactly right. Type-A personality is a plus!
• You have strong communication skills and are comfortable giving direction.
• You are optimistic in the face of problems and know that you’re capable of finding solutions.
• You are savvy with technology and will be comfortable in a fast-paced startup.
• You can lift and carry up to 40 lbs. and stand for up to two hours.
• Experience working with restauranteurs preferred, but not necessary.

What We’ll Hook You Up With:

• Competitive market salary and stock options based on experience
• Comprehensive health, dental and vision insurance plans
• 401k retirement plan with company match
• Paid maternity and parental leave benefits
• Flexible spending accounts
• Company-issued laptop
• Daily subsidized lunch program (ours!)
• A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No recruiters please.

The salary range for this role is between $60,000-$70,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.