Chick-fil-A Operations Director (Talent Development)

Job Description

Job Description

Company: Chick-fil-A Davenport

• Owner/Operator, Jeremy Tatman, loves developing people in their unique strengths and gifts
  
• Working at Chick-fil-A Davenport you will have the opportunity to have an immediate impact in the community through their non-profit
  
• Chick-fil-A Davenport is an Iowa Works Participant
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Proven training growth-path
  
• Health Insurance with employer contribution
  
• Paid Vacation
  
• 401k with matching
  
• Paid Maternity Leave
  
• Tuition Assistance
  
• Onsite Chaplains
  
• Free gym membership
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  

Opportunity

We are looking for an enthusiastic HR Manager to join our team at Chick-fil-A . This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation.

Your Impact

• Driving operational excellence while collaborating with leadership to deliver strong, measurable results
  
• Building and leading talent systems, including recruiting, onboarding, training, and leadership development
  
• Work on a high-performance team in a Chick-fil-A Restaurant alongside other leaders
  
• Learn and operate within the restaurant systems to lead, train and develop impactful people development systems
  

Background Profile

• A proven leader who is passionate about developing others and building strong, healthy teams
  
• Bachelor’s Degree (preferred)
  
• Interest or experience in building or improving systems (recruiting, training, or operations)
  
• Someone who has experience or strong interest in talent leadership (recruiting, onboarding, training, development)
  
• A big-picture thinker who can see what needs to be built and is willing to grow into creating systems over time
  
• Someone who takes ownership, follows through, and is motivated by impact
  
• Passion for Chick-fil-A’s values and commitment to excellence
  
• Must be available to work 100% in the restaurant operations during training (including some evenings and Saturdays)
  

Apply now and you will be contacted ASAP .