Delivery Specialist

Bestway Rental

Summary / Objective

At Bestway our Delivery Specialists play a pivotal role in our vision to enhance the customers rent
to own experience. We expect our Delivery Specialists to be customer centric
individuals that not only deliver products but also deliver an exceptional
experience.

Essential Functions

Be a Bestway brand ambassador who reflects and
promotes Bestway's commitment to have the best products at the best prices
delivered by the best people in the business.
Timely deliver, install, and demonstrate
products at our customer's home in a safe and respectful manner.
Protect all merchandise with the use of
blankets, shrink wrap, and hand trucks while moving or loading product. When in
doubt overprotect versus under protect.
Have the ability to learn and develop the skill
to assemble products as well as do minor touch ups, repairs, and refurbishment
to ensure all products are rent ready within 48 hours.
Build great customer relationships by utilizing
communication and service skills to ensure customer retention and enhance the
customer's experience during all customer interaction.
Assist in managing customer's accounts by
securing on time payments and collecting on delinquent accounts at customer's
home and in the store.
As a brand ambassador always represent yourself
and your company in a professional manner.
Complete weekly vehicle inspections ensuring
proper maintenance is performed for safe driving and ensure daily that vehicles
are clean and stocked with proper tools and accessories.
Assist in maintaining the highest quality
showroom presentation that creates a customer friendly sales environment.
Be responsible for maintaining, organizing,
protecting, and storing products in stock room area.
Actively learn about the products we offer. Be a
product knowledge expert.
Use hand receipts on all product returns and
payments in the field.
Complete all other tasks assigned at the
discretion of management.

Competencies

Have the opportunity to advance to Assistant
Manager and beyond.
Be able to explain the rental agreement and have
a thorough understanding of how it works.
Develop sales skills to help grow our customer
base, by learning to utilize the "7 Steps to Selling and Renewals."
Distribute flyers and encourage
referrals/distribute sales material on a daily basis.
Assist sales manager by taking rental orders as
well as helping verify orders prior to the delivery.
Assist credit manager by learning the "4 Key
Principles of Customer Interaction."

Position Type / Expected Hours of Work

This is a full-time
position. Days and hours of work are
Monday through Saturday

8:00 a.m. to 6 p.m. and
will require additional hours as needed.

The Delivery Specialist Position is required to embrace and represent the Bestway's Bring It Values!

Caring
Integrity
Servant Leadership
Ownership
Fun

Apply

Vacancy posted 1 day ago

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