Case Manager - Personal Injury Law Firm - $1500 R&R Incentive

Job Description

Job Description

COMPASS LAW GROUP

Your Battle. Our Compass.

At Compass Law Group, we are more than a law firm — we are a force for change. We exist to guide individuals through life's most challenging legal moments with clarity, courage, and an unwavering commitment to results. Every case we take, every client we serve, and every team member we invest in reflects our belief that people deserve more than ordinary representation — they deserve a team that fights for them.

Building a firm of this caliber requires exceptional people. People who are bold enough to challenge the status quo, sharp enough to navigate complexity, and compassionate enough to never lose sight of the human being at the center of every case. Every Case has a name. Every name has a story. We fight for both.

If that sounds like you — keep reading.

OUR FIVE ORGANIZATIONAL CERTAINTIES:

These are not values we aspire to. They are the standards we live by — every case, every client, every day.

1. We Lead With Purpose Everything we do is driven by a clear and unwavering mission — to deliver exceptional legal outcomes for the people who trust us with their most difficult moments. Purpose is not a poster on our wall. It is the lens through which every decision is made.

2. We Build, We Don't Just Maintain We are a firm in motion. We are constantly evolving, improving, and innovating — and we expect our team to do the same. If you are energized by growth, challenged by complexity, and excited by the opportunity to build something meaningful, you will thrive here.

3. Excellence is Non-Negotiable We hold ourselves to the highest standard in everything — client communication, case strategy, team collaboration, and personal accountability. Good enough is never good enough at Compass Law Group. We pursue excellence not because it is required, but because our clients deserve nothing less.

4. People Are Our Greatest Asset We invest deeply in our team — in their development, their wellbeing, their growth, and their success. We recognize that the quality of our work is a direct reflection of the quality of our culture. When our people thrive, our clients thrive.

5. Integrity Is Our Foundation We do not cut corners. We do not compromise our values for convenience. We operate with radical transparency, ethical decision-making, and the kind of honesty that builds lasting trust — with our clients, our partners, and each other.

If our mission moves you the way it moves us, your seat is waiting.

THE OPPORTUNITY:

WE ARE LOOKING FOR CASE MANAGERS WHO ARE BUILT DIFFERENT.

We are looking for someone who feels the weight of a client's battle — and shows up every single day ready to carry it with them until justice is served.

THIS IS NOT A PASSIVE ROLE.

As a Case Manager at Compass Law Group you are the heartbeat of every case you touch. You are the voice our clients hear when they are scared and confused. You are the engine that keeps cases moving forward. You are the bridge between our clients and our attorneys — and the difference between a case that drifts and a case that wins.

You will own your cases from the moment a client signs with us to the moment they receive their settlement check — and everything in between. This role demands urgency, empathy, precision, and an unwavering commitment to the people we serve.

If you are ready to do the most meaningful work of your legal career — this is your seat.

WHAT YOU WILL OWN:

Client Relationships & Communication You are the primary point of contact for your clients throughout the life of their case. You keep them informed, calm, and confident — answering their questions, returning their calls promptly, and making sure they never feel alone in their battle. You speak their language and you make the complex feel manageable.

Medical Treatment Coordination You ensure every client is receiving the medical care they need to heal — and to build the strongest possible case. You coordinate with treating physicians, specialists, and medical facilities, track treatment progress, and identify gaps that could impact case value.

Medical Record Review & Case Analysis You obtain, organize, and analyze medical records, bills, and treatment summaries with a sharp eye for detail. You translate complex medical information into clear, compelling case narratives that set our attorneys up to negotiate from a position of strength.

Insurance & Liability Management You verify coverage, track claims, communicate with insurance adjusters, and ensure every policy and avenue of recovery is identified and maximized. You understand the insurance landscape and you know how to navigate it strategically.

Deadline & Workflow Management You are the last line of defense against missed deadlines, overlooked details, and stalled cases. You manage your caseload with precision — tracking every task, every follow-up, and every critical date with the discipline of someone who understands that in personal injury law timing is everything.

Team Collaboration & Case Strategy You participate actively in case strategy discussions, file reviews, and team meetings — bringing your knowledge of each case and your insights on client needs to the table. You are not just an executor. You are a thinker and a contributor.

WHO YOU ARE:

You are sharp, compassionate, and relentlessly organized. You thrive in high-volume environments without sacrificing quality or losing sight of the human being at the center of every file. You bring urgency to everything you do — because you understand that for our clients every day matters.

You bring:

• Minimum 3-5 years of personal injury case management experience — you know this world and you know it well
• Deep understanding of the personal injury litigation process from intake through settlement
• Proven ability to manage a high-volume caseload without dropping the ball
• Exceptional client communication skills — you are empathetic, clear, and professional under pressure
• Strong ability to read, analyze, and summarize medical records and treatment documentation when needed.
• Working knowledge of insurance claims, coverage verification, and adjuster communication
• Experience preparing or contributing to demand packages
• Proficiency in case management software — Filevine, or similar platforms
• Superior organizational and time management skills with a keen eye for detail
• Bilingual in Spanish and English — preferred.

THIS POSITION IS NOT FOR YOU IF:

• You need constant direction and cannot self-manage a demanding caseload
• You see clients as file numbers rather than people counting on you
• You are uncomfortable with urgency, accountability, and high expectations
• You prefer a slow-paced environment where good enough is acceptable
• You are not ready to be a true owner of your cases from start to finish
• Empathy and client communication do not come naturally to you
• Someone looking for just another legal job.
• Someone who clocks in, shuffles papers, and clocks out.

WHY COMPASS LAW GROUP:

We are not just offering you a position — we are offering you a place to do the best work of your career.

• Competitive compensation — We pay for performance and we reward excellence
• Real growth opportunities — We promote from within and invest in the development of our people
• A culture that sees you — Your contributions matter here and you will know it
• Mission-driven work — Every day you come to work, you are helping real people navigate some of the most challenging moments of their lives
• A team worth showing up for — Collaborative, high-energy, and united by shared purpose

COMPENSATION & BENEFITS

• Salary: $35.00 - $50.00/hour
• Bonus/Incentive Structure: available and disclosed upon onboarding
• Health Benefits: Medical / Dental / Vision/ Life
• Retirement: 401K
• Paid Time Off: Sick, Vacation & Holidays
• Parking: No cost

We review every application personally. If you are the right fit, you will hear from us.

Compass Law Group is an Equal Opportunity Employer and is fully committed to fostering an inclusive and diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

In alignment with the Americans with Disabilities Act (ADA), applicants may request reasonable accommodations as needed during the hiring process.

At Compass Law Group, we exist for one reason - to fight for people who have been hurt, wronged and left navigating one of the most overwhelming experiences of their lives. We are plaintiff personal injury law firm built on the belief that justice is not a privilege - it is a right. We do not just take cases. We take stands. We do not just represent clients. We champion them. Your Battle. Our Compass.

Company Description

At Compass Law Group, we exist for one reason - to fight for people who have been hurt, wronged and left navigating one of the most overwhelming experiences of their lives. We are plaintiff personal injury law firm built on the belief that justice is not a privilege - it is a right. We do not just take cases. We take stands. We do not just represent clients. We champion them. Your Battle. Our Compass.