Data Center Technician

Onsite Data Center Technician

This role involves providing onsite technical support for data center operations, focusing on hardware installation, maintenance, and troubleshooting. The technician will work closely with remote engineering teams, vendors, and customers to ensure the continuous, reliable operation of critical infrastructure. This position requires hands-on experience in data center environments and adherence to established policies and procedures.

Responsibilities:

• Install, rack, stack, cabling, and decommission servers, network, and storage equipment in enterprise or government data centers.
• Manage structured cabling, patch panels, cable routing, labeling, and documentation to ensure organized and efficient infrastructure.
• Troubleshoot hardware issues across servers, storage, and network components under remote administrator guidance.
• Conduct hardware replacements and upgrades, including hardware refreshes and migrations.
• Coordinate with vendors, customers, and internal teams for asset management and service delivery.
• Escort vendors and support vendor activities within the data center environment.
• Maintain compliance with customer and facility policies, procedures, and safety standards.
• Support physical infrastructure operations, including power and data cabling, in accordance with industry standards.
• Participate in biweekly on-call rotations for after-hours and weekend support.
• Document all activities accurately, ensuring detailed records of hardware, cabling, and configurations.

Qualifications:

• 5+ years of hands-on experience installing, configuring, and troubleshooting hardware in data center environments.
• Extensive knowledge of structured cabling, patch panel management, and documentation best practices.
• Ability to troubleshoot servers and hardware components efficiently and accurately.
• Strong communication skills and organizational ability to coordinate activities among teams, vendors, and customers.
• Availability to work on-site Monday through Friday from 8:00 AM to 5:00 PM.
• This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.
• Experience with ticketing and asset management tools such as ServiceNow is preferred.
• Familiarity with data center standards, power infrastructure, and change management processes is advantageous.
• Ability to support infrastructure projects including hardware refreshes and migrations.
• Must be able to work on-site.

Publishing Pay Range: $32.00 – $37.00 hourly

About GDH: At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.