Guest Service Agent
Hersha Hospitality Management
Opportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillsHigh School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels
- ...Guest Service AgentThe purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.ESSENTIAL DUTIES AND RESPONSIBILITIES:Operate the front desk according to...SuggestedWork at officeShift work
Stonebridge Companies
New York, NY2 days ago $24 per hour
...independent, illuminated choice for our guests. We refer to our employees as Talent as it... ...genuine hospitality to cultivate the hotel service culture. At LUMA we strongly believe that... ...manner. WHAT YOU'LL DO The Guest Service Agent provides hotel guests with excellent...SuggestedTemporary workFlexible hoursLUMA Hotel Times Square
New York, NY2 days ago- ...Guest Service AgentHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under... ...including king, queen, double/double and twin.The Guest Service Agent is responsible for providing attentive, courteous and efficient...SuggestedWorldwideFlexible hoursShift work
Highgate
New York, NY9 hours ago $23 - $25 per hour
...Position Title: Lobby Guest Service Agent Goldman NYC Pay 5 Salary: $23-$25/hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning...SuggestedFor contractorsLocal areaRemote workFlexible hours- ...Guest Service Agent Hampton/Home2 by Hilton Times Square is looking for a motivated and customer focused Guest Service Agent to join the team. The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records...SuggestedWork at officeFlexible hoursShift workAfternoon shift
$19 - $21 per hour
...Guest Service Agent La Quinta NYC Central Park - New York, NY 10023 Overview Salary Range $19.00 - $21.00 Position Type Full Time Job Shift First/Day Second/Afternoon Third/Night Description Position Summary Check-in and check-out guests and respond to inquiries...Full timeLocal areaShift workNight shift- Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according...Daily paidFull timeImmediate startShift work
$26.55 per hour
...has been received, and we look forward to connecting with you in the next 24-48 hours. The Roxy Hotel is seeking an Overnight Guest Service Agent to join their Front Desk team. The GSA plays a vital role in curating a unique experience for our guests, in the hotel, in...Hourly payFull timeLocal areaFlexible hoursNight shiftWeekend work- ...opportunities Lively atmosphere Company perks On-the-job training Safe work environment International workforce Free parking Guest Service Agent (Host) The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create...Full timePart timeNight shiftWeekend work
$22 per hour
City, State: New York, New York Pay Rate: $22/hr Job Purpose The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES...Work at officeShift work$17 - $18 per hour
## Guest Services AgentApplylocations: Fenwick Shores - Fenwick Islandtime type: Full timeposted on: Posted Todayjob requisition id: R00321... ...City, State:**Fenwick Island, Delaware**Title:**Guest Service Agent**Location: *Fenwick Island, DE*****FLSA:***Exempt/Non-Exempt**...Full timeWork at officeFlexible hoursShift workAfternoon shift$31.48 - $35.41 per hour
## Guest Service AgentApplylocations: Resorts World New Yorktime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date:... ...Given the integral nature of the position, the guest service agent’s demeanor must be reflective, at all times, of the highest standards...Flexible hoursShift work$31.48 - $35.41 per hour
Job ResponsibilitiesThe Guest Services Agent at Resort World New York City must assume a pivotal role in each and every logistical operation relating directly and indirectly to overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature...Flexible hoursShift work- AKA Times Square is looking for a Guest Services Agent to serve as our guests and residents first point of contact and manage all aspects of their accommodation. The Guest Services Agent responsibilities include registering residents, managing reservations and providing...Work experience placementRelocationFlexible hoursShift workNight shift
- ...RECEPTION – Guest Service Agent Coco’s at Colette | Private Members Club | Fifth Avenue, New York City The Guest Service Agent at Coco’s is an experienced and highly collaborative individual that supports the daily leadership of refined service levels within...Full timeWork at office
Coco's
New York, NY3 days ago - Stonebridge Hospitality Management - - Responsibilities: Operate front desk and check guests in/out; Process reservations and payments; Answer calls and route messages; Coordinate with housekeeping on room status; Resolve guest complaints Stonebridge Hospitality Management
- Elevationtravelpartners is seeking a Remote Guest Services Representative to assist travelers throughout their journey. This role involves providing support, resolving travel inquiries, and ensuring a positive client experience. Ideal candidates should have strong customer...Remote workFlexible hours
- Stonebridge Hospitality Management - - Responsibilities: Greet guests and check them in/out; Verify guest credit and arrange payment methods; Maintain accurate guest records in system; Post charges to guest ledgers and balance cash; Coordinate with housekeeping for guest...
- HHM Hotels - - Responsibilities: Greet and assist guests at front desk; Register guests and assign rooms; Process payments and balances; Handle reservations and inquiries; Respond to guest requests and resolve complaints HHM Hotels
$22 - $24 per hour
...York, New York, United States Requisition Number HNHS-58460 Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission...Daily paidFull timeImmediate startFlexible hoursShift workJoella
New York, NY4 days ago$64.7k - $89.05k
...yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality...Temporary workLocal areaWorldwideNight shift- ...Stonebridge Hospitality Management - - Responsibilities: Greet and register guests; assign rooms; Compute bills and collect payments; balance cash; Maintain guest records in property management system; Post charges to ledgers; process reservations; Complete End of Day...Night shift
Stonebridge Hospitality Management
New York, NY1 day ago $20 - $24 per hour
...City, State: New York, New York $20.00-$24.00 per hour Title: Guest Service Agent/Night Auditor Location: New York, New York FLSA: Non-Exempt Status: Full-time Reports to: Guest Service Manager Pay Range: $20.00 - $24.00 per hour Job Summary: The Guest Service Agent is...Hourly payFull timeWork at officeFlexible hoursShift workNight shiftAfternoon shiftStonebridge
New York, NY4 days ago- ...Front Desk Agent You will be at the center of the hotel's universe-the front office.... ...a warm and welcoming environment for our guests by sharing your knowledge of the area? Then... ...making sure all guests receive excellent service from check-in to check-out. A lot goes...Second jobLocal areaNight shift
- ...Guest Services Agent The Guest Services Agent provides the first impression of service to the Piers and must wow in service and behavior. Responsible for meeting, greeting and welcoming guests, prospective guests, applicants, team members, vendors and members of the...Part timeWork at officeFlexible hoursWeekend workAfternoon shiftWeekday work
- ...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Overnight Guest Service Agent On-Call 4 days ago Requisition ID: 1091 The Garden City Hotel features timeless elegance with modern-day comforts. The...Temporary workPart timeNight shift
- Rapport Guest Services is seeking a Conference Center Receptionist for Goldman NYC. The Guest Service Agent will greet visitors, direct them to meeting rooms and support guests during their stay with a warm, professional demeanor. Based at 200 West Client Center, the GSA...
$20 per hour
...Guest Service Agent and Night Audit Relief Pay Rate: $20/hr Location : Holiday Inn - Times Square 585 8th Ave, New York, NY 1001 SUMMARY: In this role, you will be responsible for delivering warm, efficient, and professional front desk service across all...Local areaImmediate startAll shiftsFlexible hoursShift workNight shiftWeekend workHoliday Inn Manhattan Time Square South
New York, NY3 days ago$20 - $24 per hour
Position Overview Title: Guest Service Agent / Night Auditor Location: New York, NY Pay: $20.00-$24.00 per hour; Full‑time; Non‑Exempt (FLSA) Job Summary The Guest Service Agent is responsible for ensuring smooth check‑in and check‑out procedures, maintaining accurate guest...Hourly payFull timeWork at officeFlexible hoursShift workNight shiftAfternoon shift$23 per hour
...Title Location: City House or Traver's Island City House Base Pay: $23.00 - $23.00 / Hour Industry: Hospitality, Customer Service Employee Type: Reg Full Time Required Degree: High school Manage Others: No Contact Information Name: Denise Lacen...Full time
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