VIP Services Assistant Manager - Luxury Lounge Lead

Assistant Manager of VIP Services - Bellagio page is loaded## Assistant Manager of VIP Services - Bellagiolocations: Property - Bellagiotime type: Full timeposted on: Posted 2 Days Agojob requisition id: 275551Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International****THE JOB:**Join the Bellagio team as a VIP Lounge Assistant Manager, where you'll help deliver elevated, personalized service to an exclusive VIP clientele in a luxury hospitality environment. In this role, you'll lead with warmth, professionalism, and attention to detail while supporting daily lounge operations and creating seamless, memorable guest experiences.Working in a fast-paced, high-touch environment, you'll anticipate guest needs, build meaningful relationships, and create **WOW** moments that leave a lasting impression long after each visit!**THE DAY-TO-DAY:*** Oversee department operations in the absence of the Director or Department Head* Respond to guest concerns professionally and resolve issues in a timely manner* Promote a team-oriented culture focused on delivering exceptional guest service* Support hiring, training, development, and succession planning while upholding the company's diversity commitment* Ensure accurate charging, postings, payment collection, cash handling, credit transactions, and balancing procedures* Submit payroll and track attendance reports for VIP staff**THE IDEAL CANDIDATE:*** Must be 21 years of age or older* High School Diploma or GED* Two (2) years of prior relevant experience in Guest Service experience, preferably VIP services, Front Desk and/or Concierge* Three (3) years of Supervisory/ Managerial experience in Hotel Operations preferred* Previous experience working for a Forbes Travel Guide 5 Star or AAA 5 Diamond Resort preferred**THE PERKS & BENEFITS:*** Health & Income Protection benefits (for eligible employees)* Professional and personal development opportunities through employee programs and network groups* Free meals in our Bellagio employee dining room* Free parking on and off-shift at all MGM Resorts properties* Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.Be part of a unique world filled with anticipation, entertainment and unparalleled experiences - combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at View email address on click.appcast.io are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit. For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr MGM Resorts International