Counseling and Administrative Manager

Overview The Special Procedures and Abortion (SPA) Clinic at San Francisco General Hospital is managed by a Practice & Administrative Manager who oversees day‑to‑day operations, staff, finances, regulatory compliance, and quality improvement. The manager leads a team of Social Work Associates and collaborates with physicians, nurses, and many hospital departments to provide trauma‑informed, patient‑centered reproductive health care. Key Responsibilities Lead and coordinate the clinical and operational functions of the clinic, including staffing, workflow, and resource allocation. Implement quality improvement initiatives, monitor metrics, and enhance patient experience. Ensure compliance with UCSF, San Francisco Department of Public Health, and external regulatory bodies; prepare for and represent the clinic during regulatory visits. Supervise, train, and develop a team of Social Work Associates, overseeing performance management and employee relations. Manage procurement, inventory, and equipment maintenance, and coordinate with biomedical engineering and environmental services. Address complex patient scenarios, including mandatory reporting and coordination with mental health, justice, and shelter services. Support front‑desk operations with insurance, authorization, and liaison to abortion funds. Participate in campus, department, and division activities that advance equity and inclusion. Required Qualifications Bachelor’s degree or equivalent combination of education, experience, and training. At least three years of clinic or center management experience in a reproductive health setting. Three years of counseling experience in abortion, family violence, substance use, or mental health. Strong skills in organizational management, budgeting, quality improvement, and staff development. Excellent written and verbal communication, with ability to influence staff at all levels. Knowledge of healthcare information technology, including electronic medical records and billing systems. Experience with regulatory compliance and accreditation requirements. Ability to work independently and handle ambiguous situations with sound judgment. Preferred Qualifications Master’s degree in a related field. Knowledge of relevant regulatory requirements and legislative environments. Bilingual proficiency in Spanish or Cantonese. Salary and benefits are competitive with UCSF compensation plans and are available at UCSF Compensation & Benefits . Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr UCSF Health