IT Coordinator

Position Overview

Green Bay Packaging is seeking a detail-oriented and technically skilled IT Coordinator to support all aspects of Information Technology at our facility. This role involves troubleshooting desktop, mobile, network, and wireless systems, coordinating IT projects, and ensuring alignment with corporate IT standards. The ideal candidate will be a proactive problem-solver with strong communication and organizational skills.

Responsibilities

· Provide technical support for desktop, mobile, network, and wireless systems

· Implement and maintain security standards

· Apply and follow protocols for the use of IT across departments and projects

· Work with Corporate IT on behalf of local staff to provide IT solutions

· Coordinate and manage IT projects, ensuring appropriate use of company resources

· Install and configure software and hardware

· Collaborate with other professionals to maintain standards and functionality

· Compile project status reports and maintain project schedules

· Facilitate project meetings and document all project phases

· Identify and resolve technical issues and system requirements

· Define project scope, requirements, and deliverables

· Collaborate with Corporate IT to maintain company-wide standards

Qualifications

· 3-5 years of experience in a similar IT support or coordination role

· Prior experience in a production or manufacturing environment preferred

· Strong customer service orientation and ability to empathize with end users

· Solid understanding of IT systems, applications, and LAN/WAN configurations

· Strong working knowledge of Power BI is a plus

· Relevant certifications (e.g., CompTIA A+, Network+, Security+) preferred

· Strong troubleshooting, critical thinking, and problem-solving skills

· Excellent communication, interpersonal, and organizational abilities

· High attention to detail and ability to manage multiple priorities

Compensation & Benefits

In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, and company matching 401(k). Green Bay Packaging benefits may vary by position or division.

Company Overview

Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.

Experience

• 3 - 5 years: IT in Manufacturing setting

Education

• Associates or better in Information Technology or related field

• Bachelors or better in Information Technology or related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.