PT - Retail Associate

Job Description

Job Description

Description:

The Retail Associate will be an energetic fan of seafood and beef, working in our seafood shop located in Wichita, KS. This position will be responsible for assisting customers by providing samples and maintaining great customer service. Additional duties will include maintaining the register, selling seafood/Wagyu, stocking, and cleaning.  The individual hired for this role will be a high-energy, positive person who enjoys working with friendly teammates in a supportive, and fun work environment.  

Duties & Responsibilities

Customer Care

• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their beef needs
• Working with cash registers and processing payments
• Preparing samples for tasting
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Comprehensive understanding of Wagyu products
• Collaborate on receiving and restocking inventory 

Teamwork & Self-Accountability

• Ability to work cohesively with their team in a respectful and professional manner
• Effectively communicates both orally and written. Utilizes company tools to communicate relevant information daily via the activity log and to their supervisor
• Maintains a positive attitude and demeanor in all aspects of their position including room management and customer service.
• Maintains consistent time and attendance standards
• Follows company dress code guidelines for professional and safe standards
• Is on time for scheduled shifts and in the case of an emergency calls in advance of their shift to allow time for proper coverage
• Takes their own development as a personal responsibility and uses mistakes or challenges as an opportunity to grow to a higher standard of performance

Steward of Building Care & Cleanliness

• Continually monitor cleanliness of sampling kitchen and retail shop 
• Perform daily cleaning assignments which may include, but is not limited to sweeping, mopping, taking out the trash, running the dishwasher and cleaning freezers
• Follow standard cleaning procedures including proper use of chemicals to ensure a safe environment 

Qualifications

• Flexible schedule to include weekends
• Cattle experience preferred, but not required
• Customer Service preferred, but not required
• Computer skills preferred, but not required
• Ability to stand up to 8 hours, bend repetitively, and use cleaning products to disinfect and sanitize
• Ability to move quickly throughout the shop while maintaining composure and keeping a smile!
• Ability to lift and carry equipment weighing 40 lbs.