Workers' Compensation MediatorArbitrator/Dispute Prevention Resolution Specialist

Workers' Compensation Mediator/Arbitrator

Job Class: Dispute Prevention and Resolution Specialist

Agency: Labor & Industry Dept

Job ID: 95984

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Closing Date: 08/24/2026

Hiring Agency/Seniority Unit: Labor & Industry Dept / Labor and Industry-MAPE

Division/Unit: Dept of Labor & Industry / Alternative Dispute Resolution1

Work Shift/Work Hours: 8:00 am - 4:30 pm

Days of Work: Monday - Friday

Travel Required: No

Salary Range: $37.91 - $56.39 / hourly; $79,156 - $117,742 / annually

Classified Status: Classified

Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE

FLSA Status: Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Telework options for this position are dependent on where the employee lives. The primary work location for this position is 443 Lafayette Road N, St. Paul, MN.

Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month.

Employees that live in Minnesota and are more than 50 miles from the primary work location may be eligible for more than 50% telework with agency approvals.

Employees may reside outside of the state of Minnesota if they live in a bordering state and are within 50 miles of the primary work location.

This position will participate as a member of the Alternative Dispute Resolution unit team responsible for providing proactive assistance and education in dispute prevention/resolution. Work primarily conducting administrative conferences, along with analyzing complex workers' compensation issues; certification of disputes regarding medical and vocational rehabilitation benefits; educating customers regarding effective dispute resolution strategies; and developing and facilitating mediation sessions. The incumbent intervenes and negotiates legally binding resolutions in a variety of cases, while encouraging early and efficient use of alternative dispute resolution.

Minimum Qualifications

Four (4) years of professional experience in one or more of the following:

Conducting administrative conferences and mediation proceedings using mediation, arbitration, and other alternative dispute resolution practices, OR

Experience participating as an advocate in administrative conferences and mediation proceedings using mediation, arbitration, and other alternative dispute resolution practices, OR

Medical case management or utilization review of workers' compensation cases.

Comprehensive knowledge, and experience with, Minnesota workers' compensation law, rules, case law and policies sufficient to answer common questions, evaluate disputed issues, and apply authorized dispute resolution strategies on any and all workers' compensation disputes.

Ability to learn Work Comp Campus with sufficient skill level to provide assistance and guidance to users with questions/issues related to usage of the online claims system.

Comprehensive knowledge of legal terminology and theory for use in interpreting workers' compensation statutes, rules, case law and policies.

Comprehensive knowledge of medical terminology, conditions, treatment methods and parameters sufficient to evaluate reports regarding progress and lost time on a case-by-case basis.

Knowledge of rehabilitation and/or retraining plans sufficient to assess progress necessary to demonstrate appropriateness of a particular plan.

Ability to communicate effectively with individuals with a wide range of backgrounds, including those who may not share your same culture, ethnicity, language, or other common experiences.

Preferred Qualifications

• Bachelor's degree from an accredited college or university.
• Graduation from an accredited law school.
• Workers' Compensation litigation experience.
• Language skills other than English (such as Somali, Spanish, Hmong, Karen or ASL)

Additional Requirements

It is the policy that all final candidates submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check, Employment Reference Check, Criminal History Check, Driver's License Check, Social Security and Address Verification, Conflict of Interest Review, Education/License Verification.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at View phone number on click.appcast.io or email View email address on click.appcast.io. Please indicate what assistance is needed.