Sales Concierge

Job Description

Job Description

Bay Ridge Auto Group is looking for an energetic, outgoing, and customer-focused Sales Concierge to join our team. This position is ideal for someone who enjoys talking to people, thrives in a fast-paced environment, and wants an opportunity to grow within the automotive industry while earning hourly pay plus commission.

As a Sales Concierge, you will play an important role in supporting both the sales and service departments through customer communication, appointment coordination, administrative support, and creating a welcoming dealership experience.

We are looking for someone with a strong personality, positive energy, and the ability to make customers feel comfortable from the moment they walk in or call the dealership.

What We’re Looking For:

• Strong communication and customer service skills.
• Comfortable speaking with customers in person and on the phone.
• Positive, outgoing, and professional attitude.
• Willingness to learn CRM systems and dealership software.
• Organized and able to multitask in a busy environment.
• Reliable, punctual, and team-oriented.
• Comfortable making outbound calls and handling incoming inquiries.
• Candidate should preferably live locally in Brooklyn or Staten Island.

Responsibilities:

• Answer incoming phone calls related to both sales and service departments.
• Make outbound calls for appointment confirmations, follow-up, and customer communication.
• Assist customers professionally both in person and over the phone.
• Help manage customer leads and communication through the dealership CRM system.
• Assist with spreadsheets, data entry, filing, and basic administrative tasks.
• Greet showroom customers and create a welcoming first impression.
• Support the sales and service teams with day-to-day communication and organization.
• Maintain professionalism and organization at the front desk area.
• Help contribute to a positive customer experience throughout the dealership.

Schedule Requirements:

• Must be available to work weekends.
• Flexible scheduling available.
• Evening availability preferred.

Compensation:

• Hourly pay plus commission opportunities.
• Opportunity for advancement and long-term growth within the organization.

Why Bay Ridge Auto Group?

Bay Ridge Auto Group is a family-run dealership in Brooklyn that believes customer experience matters. We are building a team centered around hospitality, professionalism, and positive energy. This role is a great opportunity for someone who enjoys working with people and wants to build a career with room for growth within the organization.

If you’re outgoing, motivated, and ready to be part of a strong team atmosphere, we’d love to meet you.

Apply today and become part of the Bay Ridge Auto Group family.