L2/L3 Administrator
IS3 Solutions
Job Description
L2/L3 Endpoint Support Engineer – Windows / ChromeOS / IGEL Thin Client (Multiple Openings)
\n \nLocation: Jersey City, NJ — On-site
\nType: Contract, 1 year (to start)
\n \nAbout the Role
\nWe're hiring for three Endpoint Support Engineer openings supporting a large, highly secure, 24x7 production environment at a major financial institution. Each role focuses on a different endpoint platform — Windows, ChromeOS, or IGEL thin client — but all three share a common mission: keeping a critical virtual desktop and endpoint delivery platform reliable, secure, and audit-ready.
\nCandidates should apply to whichever platform matches their strongest hands-on experience. Indicate your platform specialty when applying.
\nOpen Positions
\n1. Windows Endpoint Support Engineer
\n- \n
- Manage Windows 10/11 endpoint imaging, builds, and deployment (SCCM, Intune, PXE boot) \n
- Support virtual desktop/published application delivery via Citrix, VMware Horizon, or RDS \n
- Lead or support Windows migration projects and image rollouts \n
- Troubleshoot endpoint, authentication, and VDI session issues \n
2. ChromeOS Endpoint Support Engineer
\n- \n
- Support Chrome OS endpoint reliability and compliance across an enterprise Chromebook fleet \n
- Manage device policy through Google Admin Console \n
- Administer Chromebooks via Workspace ONE or similar MDM platforms \n
- Troubleshoot VPN, Wi-Fi, and certificate-based authentication for ChromeOS devices \n
- Keep the fleet secure, connected, and audit-ready \n
3. IGEL Thin Client Support Engineer
\n- \n
- Support IGEL OS thin client devices delivering virtual desktops and published applications via Citrix, VMware Horizon, or RDS \n
- Manage thin client images, firmware, and profiles via IGEL UMS \n
- Troubleshoot VDI session, authentication, and performance issues \n
- Coordinate firmware and image rollouts and environment stabilization efforts \n
Required Qualifications
\n- \n
- 5+ years of experience supporting enterprise endpoint or VDI environments \n
- Hands-on experience with one or more of the following: Windows endpoint imaging/deployment (SCCM/Intune), ChromeOS/Chrome Enterprise device management (Google Admin Console), or IGEL OS/eLux thin client platforms (IGEL UMS/eLux Scout) \n
- Working knowledge of VDI delivery platforms: Citrix, VMware Horizon, or RDS \n
- Strong troubleshooting skills across endpoint, session, authentication, and performance issues \n
- Ability to work within a 24x7 on-call rotation supporting critical production systems \n
- Strong security awareness and operational discipline in regulated, large-scale environments \n
- Experience working in fast-paced, large-scale enterprise environments \n
Vacancy posted 6 days ago
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