Kubernetes Application Support Engineer

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Job Role

Job Role: Kubernetes Application Support Engineer 

Location: NYC, NY 

Duration: Fulltime 

Job Summary
We are seeking a skilled Kubernetes Application Support Engineer to manage, monitor, troubleshoot, and optimize containerized applications running on Kubernetes clusters. The ideal candidate will have strong hands-on experience with container orchestration, cloud platforms, CI/CD pipelines, and production support processes.

Key Responsibilities

• Provide L2/L3 production support for containerized applications running on Kubernetes.
• Monitor cluster and application health using tools like Prometheus, Grafana, and ELK stack.
• Troubleshoot application, pod, node, and networking issues in Kubernetes environments.
• Manage deployments using Helm charts, Argo CD, or CI/CD pipelines.
• Perform root cause analysis (RCA) for incidents and implement preventive measures.
• Work closely with DevOps and development teams for release management and environment stability.
• Manage scaling, resource optimization, and performance tuning of workloads.
• Handle Kubernetes upgrades, patching, and cluster maintenance.
• Implement and maintain security best practices (RBAC, Network Policies, Secrets management).
• Maintain documentation, runbooks, and SOPs.

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience with Kubernetes (K8s) architecture and components.
• Experience with containerization tools like Docker.
• Knowledge of cloud platforms such as:
  • Microsoft Azure (AKS)
  • Google Cloud (GKE)
• Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions).
• Familiarity with Infrastructure as Code (Terraform, CloudFormation).
• Knowledge of Linux system administration.
• Understanding of networking concepts (Ingress, Services, DNS, Load Balancers).
• Experience with monitoring/logging tools:
  
  • Prometheus
  • Grafana
  • Elasticsearch / Kibana

Soft Skills

• Strong analytical and troubleshooting skills.
• Good communication and stakeholder management.
• Ability to work in 24/7 support rotation (if required).
• Experience in ITIL-based incident/change management process.

The base compensation range for this role in the posted location is: $61087 - $104364

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.