Tech Support Analyst I — IT Help Desk & Troubleshooting
VIA Metro Transit
VIA Metro Transit in San Antonio, TX is seeking a Technical Support Analyst I to join the service desk. You will troubleshoot basic issues over the phone, use remote tools, and log all actions in the enterprise ticketing system. The role reports to the Manager of TI Client Services and requires an Associate's degree and two years of related experience; certifications such as A+, Security+, Net+, or ITF+ are preferred. #J-18808-Ljbffr VIA Metro Transit
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Tech Support Analyst I — IT Help Desk & Troubleshooting in San Antonio, TX vacancy
- ...seeking a Journeyman Computer User Support Specialist (Help Desk Support). The Journeyman Computer User... ...as a primary point of contact for troubleshooting and resolving hardware, software, and... ...appropriate Tier 3 teams. Contribute to the IT knowledge base by creating and...SuggestedTemporary workWork at officeRemote workFlexible hours
- ...Dynamics Information Technology, Inc. is hiring a Help Desk Technician IV to provide frontline IT support at client sites. You will handle incidents via... ...hardware and software issues, and guide users through troubleshooting with clear, patient communication. The role...Suggested
- TransPecos Banks is seeking a Tier 1 IT Service Desk Analyst to be the first line of support for day-to-day IT and information security operations. You will troubleshoot systems, hardware, software, and access issues while ensuring a great employee experience and adherence...Suggested
- ...Antonio, TX is seeking an entry-level network operations center professional. The role involves providing helpdesk support and ensuring high-quality IT services for clients. Key responsibilities include monitoring IT requests, configuring workstations, and maintaining...SuggestedWork at office
- ...IT Service Desk Lead Department: Information Technologies (IT) Employment Type: Full Time Location... ...IT Service Desk operations, aligning support strategies with organizational... ...Vision, Values, and Mission. Diagnoses and troubleshoots technical issues, hardware, software,...SuggestedFull timeWork at officeRemote workNight shift
- ...ensure timely resolution of IT issues. Contact customers for... ...resolutions Collaborate with Help Desk team to meet SLA targets. Escalate... ...service or technical support environment. Skills Strong organizational... ...ticketing systems and basic troubleshooting. Physical/Other Requirements...
- ...Help Desk SpecialistChronos Operations, LLC is seeking... ...Help Desk Specialist to support the Customs and Border... ..., triage, troubleshooting, resolution, and ticket... ...equivalent.1+ year of IT Help Desk or Technical... ...Representative or Support Center Analyst certification....For contractorsWork at officeRemote workNight shiftRotating shiftWeekend work
- ...position is responsible for maintaining high-quality white-glove IT services and support for our Clients/Customers. Our goal is to deliver excellent... ...received through the IT helpdesk Monitor Service Desk for tickets assigned to the queue and process first-in first...Contract workWork at officeLocal areaNight shift
- Description Position : IT Help Desk Engineer Department : MIT Help Desk Reports To : IT... ...basic service ticket response, onsite support, and project work for clients. Responsibilities... ..., router, end-user and other basic troubleshooting, while effectively communicating...Full time
- T and T Consulting Services, Inc. is seeking an ARMY/C4IT Full Time Technician DOD ARMY RNEC C4/IT Support in San Antonio, TX. The role involves providing IT help desk services, on-site and remote desktop support, and coordinating with HQ IMCOM G6 to track performance metrics...Full timeRemote work
- ...technology. We are looking for an IT Technician who’s eager to make an impact, supporting our teams and ensuring flawless... ...maintaining and optimizing our tech infrastructure to keep our engineering... ...System Maintenance and Troubleshooting: Diagnose and resolve hardware,...Work at office
- Bering-Alaka`ina Holdings, LLC is seeking an Information Technology Assistant to support our government customer in San Antonio, Texas. The role covers trouble-ticket management, IT conferencing, IA and content management, and general hardware/software support across DoN...
- ...Full Time Technician DOD ARMY RNEC C4/IT Support, San Antonio, TX, US 2 days ago Requisition... ...IAVA remediation. Install, configure, troubleshoot, relocate, and repair desktops, mobile... ...with the Project Manager, to discuss Help Desk trends and statistics. Contribute to T...Civilian ContractorFull timeWork at officeLocal areaRemote workRelocation
- Silotech Group, Inc. seeks an entry-level Remote Support Technician to provide remote assistance for desktop, server, and basic network issues. You will troubleshoot Windows and Mac workstations, document steps, and communicate clearly with clients via phone, video, and...Remote job
- ...days ago Requisition ID: 1011 Summary The Tier 1 IT Service Desk Analyst is the first line of support for day-to-day IT and Information Security operations... ...TransPecos Banks. This role provides front-line troubleshooting for systems, hardware, software, and access-related...Work at officeLocal areaRemote work
- CHRISTUS Health in San Antonio, TX is seeking a Service Desk Analyst I to provide first-level hardware and software support. You’ll handle password resets, troubleshoot issues, document resolutions, and maintain SLAs while delivering Five-Star customer service to internal...Full time
$46k - $62.36k
...DESCRIPTION OF WORK: The Technical Support Analyst I will be part of a service desk support team supporting local and... ...customers. Individuals must be able to troubleshoot basic technical issues over the... ...desktop support issues. Provide IT Support for meetings. Dependable attendance...Local areaImmediate startRemote workNight shiftWeekend workAfternoon shift- Silotech Group, Inc. in San Antonio, TX, is seeking an entry-level Support Field Technician to join our team. The role involves multi-... ...and a professional client presence are essential. You will troubleshoot Windows/Mac desktops, assist with user management, and document...
$35.5k - $76k
...engineering, and operations, we help clients realize their... ...Description The L1 Service Desk Administrator is the first point... ...handling incoming requests, troubleshooting basic IT issues, escalating complex problems... ...provides timely support to maintain productivity across...Minimum wageLocal area- Wipro Ltd. in the United States seeks an L1 Service Desk Administrator to be the first point of contact for end users, providing basic IT support and incident logging to maintain smooth day-to-day operations. You will handle tickets via phone, email, or ITSM tool, perform...
- Norton Rose Fulbright US LLP is seeking an IT Service Desk Analyst to deliver first‑level support for hardware, software and cloud services across the firm. The role requires strong customer service, collaboration with higher tiers, and after‑hours on‑call coverage as...
- Texas Organ Sharing Alliance in San Antonio, TX seeks a Desktop Support Technician II to provide advanced technical support for deploying, maintaining, and troubleshooting computer systems, software, printers, and peripherals. You will handle escalated issues, manage user...
- ...Job Description The IT Service Desk Analyst is accountable for providing... ...inquiries and providing technical support to end users Incident... ...during support sessions Troubleshooting hardware, software, and... ...years proven experience in a help desk or technical support role...Remote work
- ...proactive, and service-oriented IT Desktop Support Specialist to join our... ...our growing organization and help ensure our employees have reliable... ...work environments. You will troubleshoot hardware, software,... ...in IT Desktop Support, Help Desk, or IT Technical Support. Hands...Work at officeRemote workWork from home
- HDR, Inc. is seeking an IT Support Specialist I for our San Antonio, TX office. This on-site role supports 24/7 operations with standard... ..., and requires on-call flexibility. You will assist users, troubleshoot hardware/software, and participate in IT projects to meet...Work at officeMonday to FridayShift work
$42.5k - $53.5k
...technology keeps our business moving. As an IT Support Specialist, you'll be the first... ...need technical assistance. You'll help resolve day-to-day technology issues... ..., Microsoft Teams, and the help desk ticketing system. Troubleshoot hardware, software, operating system...Full timeRemote workWork from homeHome officeShift work$60k - $70k
Seeking anIT Support Specialist to join a growing team... ...thrives in a hands on IT support environment. We... ...technical support while helping the company continue to... ...background in Level 2 help desk support, Microsoft technologies, hardware troubleshooting, and user...Work at officeRemote work- ...3, we don’t just solve IT problems — we own them.... ...of doers, builders, and tech whisperers who live by... ...assistance and hands‑on support at client sites,... ...software and peripherals Troubleshoot and resolve onsite issues... ...company‑paid time off to help you thrive in work and...Full timeWork at office
- Peraton in San Antonio, TX is seeking a Service Desk Supervisor to lead a desktop support team and ensure high-quality IT service delivery. The role focuses on staffing, performance metrics, incident resolution, and adherence to ITIL processes within a fast-paced government...Contract work
- Global Communications Services seeks an experienced IT Support Technician to provide second-tier support for PC, server, or mainframe applications... ...network services to restore service. Recreating user problems helps drive fixes and improvements. The role includes mentoring...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tech Support Analyst I — IT Help Desk & Troubleshooting. Be the first to apply!
Related searches
- senior technical associate San Antonio, TX
- product support technician San Antonio, TX
- senior technical analyst San Antonio, TX
- technical solutions specialist San Antonio, TX
- technical associate San Antonio, TX
- help desk administrator San Antonio, TX
- IT support technician San Antonio, TX
- support technician San Antonio, TX
- technical assistant San Antonio, TX
- infrastructure support analyst San Antonio, TX

