Senior Manager of Clinic/Practice

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
Summary
Responsible for large single-site practice inclusive of multiple departments within the Cancer Institute at Cooley-Dickinson Hospital. Provides direct supervision of the administrative staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues. Does this position require Patient Care? No
Essential Functions
Oversees the day-to-day administrative performance of secretarial and administrative staff, and manage staff schedules. Evaluates daily staffing needs and coordinates replacement of staff.
-Performs hiring, orientation and evaluation of staff in partnership with the Senior Director of Cancer Services. Administers corrective action if appropriate.
-Assists in the career development of practice employees through on-going coaching, counseling, and training.
-Oversees the department's payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
-Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff.
-Evaluates, develops and implements administrative systems and procedures designed to maximize practice operations.
-Collaborates with practice leaders on the preparation of the practices annual budgets.
-Regularly evaluates and analyzes practice performance metrics.

Qualifications

Education
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
supervisory experience 3-5 years required

experience working in a healthcare environment 3-5 years required

Knowledge, Skills and Abilities
- Strong understanding of all Office Suite.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Analytical and Math Skills.
- Knowledge of Accounting Principles.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

30 Locust Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$65,998.40 - $96,033.60/Annual

Grade
7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.