Senior Advisor, Agile Product Owner

Role Description

The Senior Agile Product Owner supports eviCore’s provider experience by serving as the voice of the customer and business partner for Agile development teams. This role owns and prioritizes the product backlog, helping teams focus on delivering the most valuable features and improvements. The position works closely with clinical, business, and technology teams to ensure solutions meet user needs and improve operational efficiency.

As part of the IT Product Delivery team, this role helps drive product delivery, technology enablement, and dependency management. The Senior Agile Product Owner leads Agile activities, supports development teams, resolves obstacles, and ensures successful delivery of product enhancements. Candidates must have a strong product management background and experience leading Agile and Software Development Life Cycle (SDLC) initiatives from planning through delivery.

• Own, develop, prioritize, and maintain a healthy product backlog of features and user stories.
• Partner with business and clinical stakeholders to deliver a high-quality customer experience.
• Lead user story refinement sessions and ensure business value remains the top priority.
• Support development teams by creating actionable requirements and identifying or removing blockers.
• Provide servant leadership and promote continuous improvement within Agile teams.
• Coordinate team efforts to maximize productivity, delivery speed, and business value.
• Review and accept completed user stories to ensure they meet defined acceptance criteria.
• Validate work with business stakeholders to confirm requirements and expected outcomes are achieved.
• Partner with Application Development Managers on quality assurance activities and release planning.
• Coordinate release activities, including release notes, communications, user documentation, and reporting.
• Facilitate sprint reviews, Agile demonstrations, and stakeholder meetings.
• Provide thought leadership and subject matter expertise on complex provider and clinical experience initiatives.
• Serve as a trusted resource for questions related to the provider experience and customer-facing applications.

Qualifications

• Bachelor’s degree from an accredited college or university.
• 5+ years of experience in product ownership, clinical product management, business ownership, or a related field.
• Strong product management experience with a proven ability to lead Agile and SDLC initiatives to successful delivery.
• Experience using Agile project management tools such as Jira and Smartsheet.
• Ability to build partnerships and influence stakeholders without direct authority.
• Strong problem-solving, facilitation, and communication skills.
• Ability to translate business and technical requirements into clear, actionable solutions.
• Experience working with cross-functional teams and managing multiple priorities in a fast-paced environment.
• Strong organizational skills with excellent attention to detail.
• Proven ability to build credibility and strong working relationships across business and technical teams.
• Comfortable leading discussions with large stakeholder groups, including senior leaders.
• Agile certifications are preferred but not required.
• Healthcare utilization management (UM) experience is preferred but not required.
• Ability to quickly learn complex business processes and effectively communicate them to others.

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Comprehensive range of benefits focused on supporting your whole health.
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one.
• 401(k) plan.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year.
• Paid holidays and leaves of absence.
• Eligible to participate in an annual bonus plan.

Company Description

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.