Inside Sales - Account Executive, IVR

Inside Sales - Account Executive, IVR

Phoenix, AZ

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission: To actively connect people to their next great opportunity.

Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary of Job

The Inside Sales Account Executive, Inbound Channels is a dynamic role responsible for developing new prospects to increase sales of ZipRecruiter's products and/or services. You'll engage with prospective customers through a variety of inbound channels, including phone calls and live chats, while also being proficient in making outbound reach outs. This role requires a sales-savvy individual who can efficiently manage their time across multiple communication platforms and sales tasks, providing direct support to Sales Managers to meet departmental growth targets.

Key Focuses & Responsibilities

• Connect with inbound prospects via phone and chat to convert them into new business for ZipRecruiter.
• Proactively engage in outbound dialing and emailing to nurture leads and develop new business opportunities.
• Hit or exceed your monthly new business quota.
• Manage an active pipeline of prospective customers, assuming responsibility for the entire sales cycle: opening, appointment setting, presentation, and close.
• Demonstrate strong closing and negotiating skills to secure new accounts.
• Exhibit a high need for achievement and competition; you love to compete and win.
• Possess strong organization and time management skills to effectively balance inbound and outbound tasks.
• Maintain an enthusiastic, optimistic, and resilient approach to sales.

Minimum Requirements

• Minimum of 2 years of experience in an inbound sales environment, ideally with a combination of phone and chat experience.
• Proven track record of meeting and exceeding sales goals/quotas.
• Highly coachable, willing to listen to and implement advice from management.
• Resourceful, consistently overcoming obstacles to achieve success.
• Strong interpersonal and communication skills, with the ability to convey information clearly and persuasively both verbally and in writing.
• Ability to thrive under pressure and enjoy the challenge of tight deadlines and managing a variety of duties.
• Proficient typing ability of at least 45 words per minute (WPM).
• Experience fielding leads via inbound channels (inbound calls and chat preferred).
• Prior sales experience is essential.
• Must be located in the Greater Phoenix area
• A Bachelor's Degree is preferred.

Work Schedule & Environment

Our department operates from 5:00 AM to 5:00 PM Arizona Time, Monday through Friday, and 6:00 AM to 2:30 PM Arizona Time on Saturday and Sunday. As part of our team, you will work off of shifts, and while we strive for balance, we cannot guarantee specific shift assignments. This role demands flexibility and adaptability to various work schedules within our operating hours.

As Part of Our Team You'll Enjoy

• Competitive salary with a generous bonus plan.
• Exceptional and competitive benefits package.
• Employer-matched 401(k) plan.
• Flexible Vacation & Paid Time Off policy.
• A fun environment where work-life balance is valued.
• Opportunities for advancement within the company.

Hourly Rate - $15.39 plus commission

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.