Team Lead, QA Automation

Job Description

Job Description

Job Code
L2326IT

Department Name
IT Development

Reports To
Senior Manager, Quality Assurance

FLSA Status
Exempt

Union Code
N/A

Management
Yes

Job Description Title
QA Automation Team Lead

About Us:

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.

The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.

32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more.

Please take a moment to watch our video to learn more about our culture and contributions to our members:  youtu.be/hYNdMGLn19A

Job Summary:

The Team Lead, QA Automation is responsible for leading the quality assurance automation function for the 32BJ Member Portal’s web and mobile platforms, with potential expansion to other enterprise applications. This hands-on technical leadership role defines QA strategy, automation architecture, test standards, and release-quality practices while ensuring that functional, regression, integration, API, mobile, and cross-browser testing are planned and executed effectively. The Team Lead, QA Automation will design and maintain scalable automation frameworks, script and review automated tests using tools such as Selenium and Playwright, guide the modernization and conversion of Selenium test suites into Playwright-based automated tests, and leverage AI-assisted testing tools to generate, refine, and maintain automated test cases from user stories, acceptance criteria, and business requirements. The role also includes building, mentoring, and leading an internal QA automation team; partnering with developers, business analysts, product owners, project managers, vendors, and DevOps; and establishing metrics, reporting, and continuous improvement practices that support high-quality, reliable releases.

Essential Duties and Responsibilities:

• QA Leadership & Test Strategy
  • Lead QA strategy, test planning, test execution, and traceability for test coverage
  • Create and drive processes for defect triage, release readiness, and production validation
  • Provide regular QA reporting and stakeholder communication

• Automation Strategy & Ownership
  • Define web and mobile automation strategy
  • Build scalable frameworks, reusable components, and CI/CD integration
  • Assess existing automation assets and establish a roadmap for automation coverage, framework modernization, and long-term maintainability
  • Lead the migration strategy for converting existing Selenium automated test cases into Playwright automated test cases, including framework mapping, locator strategy, test refactoring, parallel execution, reporting, and validation of converted tests
  • Apply Vue.js application testing knowledge, DOM structure understanding, and reliable locator practices when designing and reviewing automated tests
  • Define standards for maintainable automation design, including page object or equivalent design patterns, reusable utilities, test data management, environment configuration, version control, and code review practices
  • Manage and mentor QA Analysts/Automation Engineers on the team

• Hands-On QA & Automation Execution
  • Contribute to automated and manual testing
  • Write/review automation code and debug failures
  • Develop automated tests for functional, regression, API, integration, mobile, and data-validation scenarios, including testing C#/.NET-based APIs and using SQL to validate data outcomes

• Mobile & Cross ‑ Platform Testing
  • Lead automated testing for native iOS/Android mobile apps and mobile web using industry-standard native automation stacks (i.e., Sauce Labs, Appium, Espresso/ XCUITest frameworks)
  • Manage and coordinate mobile testing infrastructure setup and maintenance
  • Support transition from vendor supported QA to in‑house model

• Process, Tools & Continuous Improvement
  • Document automation frameworks, execution processes, environments, and release validation procedures to support transition from vendor-supported to in-house QA operations
  • Validate automation deliverables, knowledge transfer outcomes, and operational readiness during transition activities
  • Evaluate and Improve QA workflows
  • Establish regular reporting and track QA metrics
  • Support test management tools (Azure DevOps Test Plans or equivalent)
  • Evaluate emerging tools, including AI‑assisted testing

• AI-Assisted Testing and Automation Modernization
  • Leverage AI-assisted testing tools to generate draft test scenarios, test cases, and automation scripts from user stories, acceptance criteria, business rules, wireframes, and requirements documentation
  • Validate, refine, and govern AI-generated test assets to ensure accuracy, traceability, maintainability, privacy, security, and alignment with QA standards
  • Use AI responsibly to accelerate Selenium-to-Playwright conversion, identify reusable patterns, improve locator quality, reduce flaky tests, and support automation refactoring
  • Promote practical AI adoption within the QA team through standards, prompt patterns, review practices, and knowledge sharing

• Cross ‑ Functional Collaboration
  • Partner with Developers, BAs, PMs, and vendors
  • Translate requirements into testable scenarios and automation opportunities
  • Communicate risks, dependencies, and quality status

• Supervisory Responsibilities
  • Hire, mentor, and guide QA Automation Engineers and Analysts
  • Support onboarding, skill development, and QA standards
  • Provide direction on test design and automation practices
  • Oversee day‑to‑day QA work

• Other Responsibilities
  • Performs other tasks as assigned by management/supervisory staff
  • Performs tasks after hours, on weekends, and as required by management/supervisory staff

Qualifications (Competencies):

• 8+ years in QA; at least 3-5 years in automation-heavy role; 2+ years in a lead role

• Strong automation background with solid programming fundamentals. Must be capable of designing and architecting automation frameworks, with a deep understanding of how framework components and modules work together - not just writing automated test scripts.