Customer Service Representative - Bilingual in Spanish

Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. Requisition Number: 238123 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. Skills/Qualifications Required 1+ years' customer service experience High School Diploma/GED; Bachelor's Degree preferred Bilingual in English and Spanish Preferred Experience with heavy inbound and outbound calls and transferring calls 3+ years' business-to-business account support Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet Experience with proofreading and editing documents Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, Our Employee-partners Enjoy Competitive Pay 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) Disability, Life and AD&D Insurance, 100% Company Paid Paid Time Off and Holidays Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: First Aid and Safety Employee Status: Regular Schedule: Full Time Shift: 1st Shift #J-18808-Ljbffr Cintas