RED COAT/Event Concierge

Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA

Compensation: Hourly


Schedule: Full-Time


Position Type: Management

Benefits

• Health Insurance
• Dental and Vision
• Paid Time Off
• 401K
• Parking and Metro Reimbursement
• Travel Perks and Benefits
• Recognition and Rewards
• Growth Opportunities
• Holiday pay
• Free Meals
• Free uniforms
• Free life insurance
• Free short-term disability
• ...and much more!

JOB SUMMARY

The Red Coat oversees the day-to-day operations of Event Service. Leads Event Service Staff and acts as a liaison between Banquets, Sales, Event Service, and customers to ensure consistent, high-level service throughout hotel events. Promotes consistency by executing events based on Catering/Event Service/Food and Beverage standard operating procedures (SOPs). The position ensures the Red Coat Program is in place and adhered to by all Event Service Managers. In addition, the Event Service Manager recognizes opportunities to up-sell and suggests enhancements to create outstanding events.

Our Mission

We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community.

Our Vision

To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities.

Our Core Values

We Inspire People

We Embrace Innovation

We Pursue Accountability

SOCIAL MEDIA SITES

Marriott Careers:

JW Marriott Marquis Miami

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E-VERIFY

MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.

MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.