Guest Experience - Associate
SSA Group
Join the Guest Experience Team at the Great Plains Zoo!
Be part of a dynamic, guest-focused environment where hospitality andfun come together. Our Guest Experience Associates play a key role in creating memorable visits for guests of all ages by providing exceptional customer service, assisting with admissions and guest inquiries, supporting daily zoo operations, and helping ensure every guest enjoys a welcoming and engaging experience throughout their day at the zoo. Our standard hours of operation are 9:00 AM to 5:00 PM, with occasional extended hours for special events. Team member schedules will generally align with zoo operating hours; however, shifts may vary based on operational needs. Weekend availability is required. Position Title: Guest Experience AssociateReports to: Guest Services Manager and Assistant Guest Services Manager.
Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Responsibilities
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
- Day-to-day functions of admissions and membership windows.
- Drive ticket packages and membership growth through daily goals.
- Maintain compliance with cash-handling procedures.
- Perform their duties to the best of their abilities and promote an overall best guest experience.
- Perform other tasks deemed necessary.
- Maintain a clean, safe, and organized work environment.
- Uphold and demonstrate a complete understanding of company policies and procedures.
- Goal-oriented and flexible to meet the needs of the operation. Demonstrates desire to help the team succeed.
- Driven by cultural attractions and the environment they support.
- People-person that is guest service-oriented.
- Comfortable in a sales role, meeting goals and supporting a driven & informed experience.
- An individual who brings excitement and opportunity to engage with the team and guests.
- Cashier and cash handling experience is a plus.
- Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.
- Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
- Focuses on removing barriers and empowering growth and opportunity for team members at all levels
- Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary
- Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back
- None Required
Compensation and Benefits
- Eligible for overtime pay.
- On-Demand Pay Program: Get access to a portion of earned wages before payday.
- Meal Plan & Employee Discounts at applicable locations.
- Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
- Tuition Discount through Partnership College.
- Up to 8 hours of Bereavement Leave.
- Holiday pay of 1.5x the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day
- Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact. All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
We accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled. Join the Guest Experience Team at the Great Plains Zoo! Be part of a dynamic, guest-focused environment where hospitality andfun come together. Our Guest Experience Associates play a key role in creating memorable visits for guests of all ages by providing exceptional customer service, assisting with admissions and guest inquiries, supporting daily zoo operations, and helping ensure every guest enjoys a welcoming and engaging experience throughout their day at the zoo. Our standard hours of operation are 9:00 AM to 5:00 PM, with occasional extended hours for special events. Team member schedules will generally align with zoo operating hours; however, shifts may vary based on operational needs. Weekend availability is required.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Experience - Associate in Sioux Falls, SD vacancy
- ...Mid Shift Hours might be between 9AM-7PM. As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering... ...a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role,...SuggestedShift workNight shift
- ...Airside Experience Specialist Mid shift hours might be between 9AM-7PM. As an Airside Experience Specialist, you are the face of our... ...a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you...SuggestedFull timeLocal areaImmediate startWorldwideFlexible hoursShift workNight shift
- ...Job Description As an Airside Experience Specialist , you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional...SuggestedLocal areaImmediate startWorldwideFlexible hoursNight shift
- ...Join Our Team as a Part-Time Housekeeping Associate! Are you looking for a rewarding job... ...you can make a difference in the lives of guests staying at a luxurious hotel? Staybridge... ...meet the following requirements: Prior experience in housekeeping or a related field is...SuggestedPart timeWeekend workAfternoon shift
- ...marketing metrics. - Suggest new ideas for improving candidate experience and engagement. - Research marketing and advertising trends... .... The Recruitment Marketing Performance & Optimization Associate Specialist Skillbridge trainee will support Maximus recruitment...SuggestedMinimum wageFull timeContract workTemporary workTraineeshipWork experience placement
$16 per hour
...that vision to life through our values and culture. Learn more about Target here. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness...Hourly payWork at officeLocal areaImmediate startFlexible hoursShift workNight shiftDay shift- ...come build your future with United Rentals! As an Equipment Associate at United Rentals, you will perform a variety of manual tasks... ...depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.Hourly pay
- ...Mortgage Shipping Associate Facilitates the delivery of mortgage loans to the secondary market and assist with the Bank's regulatory... ...is helpful. Prior accounting, secretarial and/or bank lending experience is helpful. Must be a mature, responsible individual with a...Hourly payTemporary work
$18 - $26 per hour
...collaborating with cross functional teams and helping educate other associates on tools, tasks and resources; communicating effectively with... ...Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held...Hourly payMinimum wageFull timeTemporary workPart timeImmediate startFlexible hours$19 per hour
...(Preferred) or equivalent preferred. One year warehouse experience preferred. Prior experience operating power industrial equipment... ...here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable...Visa sponsorshipWork visaMonday to FridayFlexible hoursShift workNight shiftWeekend workAfternoon shift- ...Seasonal Associate If you're looking for that next step in your career, make it famous! To us, famous isn't about standing out in... ...Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming...Daily paidMinimum wageCasual workSeasonal workFlexible hoursNight shift
- ...Warehouse Associate Filly Flair is an established and rapidly growing online women's clothing boutique outside of Sioux Falls, South... ...and encourages other associates to do the same. Required experience and qualifications: high school diploma or GED equivalent required...Full timePart timeFlexible hoursDay shift
- ...Center Associate The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages... ...the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or...Full timeWork at office
$18.02 per hour
...Community Associate 300 N Cherapa Place 2nd Floor 58103 Sioux Falls South Dakota, United States of America The world of... ...empathize with people’s needs (Ideally 1+ years of customer service experience) Happy taking ownership of problems and finding ways to...Hourly payFull timeCasual workNight shiftWeekend workDay shift- ...Parts Shipping and Receiving Associate The Parts Shipping & Receiving Associate plays a key role in ensuring the efficient movement... ...creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently...Part timeLocal areaWeekend work
- ...your employer, then we want to talk to you! The Tire Retread Associate will start in our back room, the final steps of the retread... ..., paid sick leave and competitive wages. There is no prior experience necessary, we will train the right candidate. To apply for this...Full timeMonday to Friday
$20 - $28 per hour
...according to company policy and procedures ensuring Merchandising Associates pick orders within acceptable timeframe and are staged... ...Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and...Hourly payMinimum wageFull timeTemporary workPart timeSeasonal work$110k
...Ortho/Spine Sales Associate - $105K - $125K Selling to Neuro and Ortho Spine Surgeons in the OR Driving adoption of a differentiated... ...will have previous medical device, biotech or DME sales experience. Operating Room experience is highly preferred. Background could...- .... Position Overview BPI is seeking a Millwork Pre-Finish Associate to support operations in our Millwork facility. This role is an... ...and related materials Skills & Qualifications Required Experience in millwork, carpentry, cabinetry, or a related manufacturing...Flexible hours
$15 per hour
...creating a lasting and positive memory of their Burlington shopping experience. By always maintaining a positive and professional attitude,... ...! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be...Hourly payPart timeFlexible hoursNight shift- ...Analyst Or Associate - Renewables Founded in 2005, Mickelson & Company is a tax-motivated capital advisory firm with a team of 17... ...skills: Bachelor's degree Minimum of 5 years relevant experience, preferably in such fields as lawyer, loan processor, real estate...
$80 per hour
...Rula? Our dedicated therapist community is made up of thousands of providers across the country, each with diverse backgrounds, experiences and specialties. Therapists choose to work with Rula as they’re able to focus on delivering quality client care while leaving all...Hourly payFor contractorsPrivate practiceWork at officeRemote work- ...A Commercial Driver's License Hazmat and Tanker Endorsement (or willingness to obtain) Must be at least 21 Years Old NO EXPERIENCE REQUIRED for recent CDL Class A graduates Acceptable Motor Vehicle Record Meet or exceed the medical standards of the U.S....
- ...By attending this event you will hear directly from real Capital One Associates about their experience from campus to corporate. We will discuss what factors pushed them to choose capital one over other options. Even more, you will hear what keeps them at Capital One....Remote job
$18 per hour
...effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer... ...pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training...Hourly payFull timeTemporary workPart timeWork experience placementLocal areaFlexible hours- ...seeking an energetic professional interested in helping our agency grow through value-based conversations and remarkable customer experience. This individual will be committed to the development and growth of their client base. Accountabilities Provide prompt and...
$18 per hour
...effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer... ...pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training...Hourly payFull timeTemporary workPart timeWork experience placementLocal areaFlexible hours- ...make you a natural fit for #TeamFirstInterstate. SUMMARY The Associate Community Banker delivers personalized client service by holding... ...background investigation results. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required...
$18 - $26.5 per hour
...With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Facility: 25th & Minnesota Building Location:...Full timePart timeWork at officeWork from homeMonday to FridayShift workWeekend workDay shift- ...Job Description Job Description Senior Associates support client engagements across a variety of industries and service lines. They... ...Accounting preferred ~3+ years of accounting required including experience managing staff, preferably in public accounting ~ Licensed...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience - Associate. Be the first to apply!
Related searches
- general maintenance associate Sioux Falls, SD
- care management associate Sioux Falls, SD
- family law associate Sioux Falls, SD
- credit associate Sioux Falls, SD
- purchasing associate Sioux Falls, SD
- mental health associate Sioux Falls, SD
- social work associate Sioux Falls, SD
- process associate Sioux Falls, SD
- design associate Sioux Falls, SD
- cash office associate Sioux Falls, SD





