Inside Sales
Richards Building Supply
Inside Sales Representative
Are you passionate about delivering exceptional customer experiences and growing your career in sales? Join Richards Building Supply, a family-owned and operated company with over 40 years of success!
We're looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals in our Wilmington, NC location.
Why Join Us?
- Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operationsno unpredictable shifts or weekend work!
- Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year's!).
- Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
- Top-Tier Benefits: Comprehensive benefits including medical, dental, and vision insurance with significant employer contributions to help keep costs affordable. 401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
- Career Growth: We invest in your successwhether through training, promotions, or new opportunities.
- Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.
What You'll Do:
- Act as a trusted advisor to customers, helping them find the right products for their projects.
- Handle inbound and outbound customer interactionswhether over the phone or in-personensuring every customer feels valued.
- Collaborate with Outside Sales reps to drive sales and resolve customer needs.
- Process orders, track inventory, and coordinate product transfers to meet customer demands.
- Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
- Maintain accurate records, process payments, and ensure seamless order fulfillment.
Qualifications:
- 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
- Strong computer skills (Microsoft Office, CRM experience a plus!).
- Ability to multitask in a fast-paced environment.
- Industry knowledge is a plusbut we're happy to train motivated candidates!
- Spanish-speaking skills are a strong advantage but not required.
- Willingness to travel overnight (up to 10%).
Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!
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