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Remote Customer Care Associate

Atlantic Media

Washington DC
  • Remote job

The Atlantic is seeking an experienced Customer Care Representative to handle one-on-one interactions via email, phone, and chat, delivering prompt, professional service to every customer. You will relay feedback, report trends, and suggest improvements to support retention and business goals, reporting to the Director, Customer Care. You will be a brand ambassador, maintaining a high level of service even during busy periods, and helping ensure excellent customer experiences across channels. #J-18808-Ljbffr Atlantic Media

Vacancy posted 3 days ago
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