Remote Customer Care Associate
Atlantic Media
Washington DC
- Remote job
The Atlantic is seeking an experienced Customer Care Representative to handle one-on-one interactions via email, phone, and chat, delivering prompt, professional service to every customer. You will relay feedback, report trends, and suggest improvements to support retention and business goals, reporting to the Director, Customer Care. You will be a brand ambassador, maintaining a high level of service even during busy periods, and helping ensure excellent customer experiences across channels. #J-18808-Ljbffr Atlantic Media
Vacancy posted 3 days ago
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