Scheduler
RemX
Seeking a courteous and professional Scheduler responsible for providing high-volume patient appointment scheduling. Appointment management includes scheduling, rescheduling, cancelling appointments efficiently using company specific software. Act as first point of contact, answering phone inquiries, and addressing non-clinical complaints or needs. Additionally:
- Update and verify patient information and personal data within the electronic medical record system.
- Collaborate with clinical staff to optimize provider schedules and ensure smooth workflow in clinics or specialized departments.
- Adhere strictly to patient confidentiality guidelines (HIPAA) and company policies.
- High school diploma or GED
- 2-4 years medical receptionist and/or patient scheduling experience
- Must have experience with high-volume environment
- Demonstrate excellent phone etiquette and customer service attitude
- Strong interpersonal skills for patient interaction and team coordination
- High attention to detail and multitasking capabilities
- Ability to type at minimum 30 WPM
- Ability, and willingness, to quickly learn new computer systems
- Plus: EPIC exp
Vacancy posted 3 days ago
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