Financial Product Director - Head of Growth & Onboarding - Youth, Family & Starter Segments

Financial Product Director

Set the vision for financial product strategy across the organization. This role operates at the highest level of influence, shaping investment decisions and long-term direction. Lead efforts that drive sustainable growth, strengthen market position, and deliver lasting business impact.

As a Financial Product Director in JPMorgan Chase, you will spearhead the strategic direction and lifecycle management of our Growth & Onboarding, ensuring they align with regulatory standards and deliver exceptional value.

You will leverage your advanced analytical thinking to frame complex commercial challenges, translating insights into actionable strategies that enhance revenue and manage risk. Your role involves fostering trust-based relationships with stakeholders, driving adoption and expansion while maintaining rigorous control adherence. By leading cross-functional teams, you will influence decision-making and champion innovative solutions that propel our business forward. Your expertise in market analysis and customer segmentation will guide product positioning and investment strategies, ensuring we remain competitive in a dynamic financial landscape.

Job responsibilities

• Develop and implement strategic product plans that align with business objectives and regulatory requirements, ensuring optimal market positioning.
• Lead cross-functional teams to drive product innovation and lifecycle management, enhancing customer value and competitive advantage.
• Analyze complex data sets to identify market trends and customer data translating insights into actionable strategies for product development.
• Establish and maintain robust risk and control frameworks across product processes, ensuring compliance with regulatory standards and risk appetite.
• Negotiate and secure strategic partnerships that enhance product offerings and expand market reach, leveraging advanced stakeholder management skills.
• Accountable for P&L elements or direct financial results, forecast accuracy, and value realization from initiatives.

Required qualifications, capabilities, and skills

• Demonstrate advanced expertise in strategic leadership and communication, setting direction for financial product portfolios and aligning teams to achieve revenue and retention goals.
• Exhibit proficiency in end-to-end ownership of product outcomes, managing the customer lifecycle from discovery to expansion while ensuring compliance and value realization.
• Ability to apply expert-level analytical thinking to address complex commercial problems, utilizing data-driven insights to inform strategic decisions and improve financial metrics.
• Leverage advanced skills in market analysis to evaluate competitive dynamics and regulatory signals, guiding product positioning and investment strategies.
• 10+ years of experience or equivalent expertise in financial product management, including leading cross-functional teams and driving innovative solutions in a dynamic financial environment.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.