Management Analyst

At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values—Stewardship, Engaged, Respectful, Visionary, and Excellence—guide how we work, while our A.P.R.O. principles—Adaptable, Professional, Relationship-Focused, and Outcome-Based—reflect who we are at our core. This is an organization where you can grow, contribute, and be part of something bigger than yourself. That’s why our guiding principle is simple and clear: SERVE Like a Pro—it’s in our DNA. 135 buildings. 1.75 million square feet. Roughly 30 active renovation projects and 10-20 thousand work requests generated each year. Behind every one of those numbers is a work order, an invoice, a contract, or a decision — and we are looking for the person who turns all of it into clear information that moves the Facilities Division forward. As the City of Plano’s Facilities Management Analyst, you will be the operational backbone of a 30-plus-person team that keeps City Hall, libraries, recreation centers, public safety facilities, and more running every day. You will lead our administrative team, build dashboards that show how we are performing, write the procedures that make our work repeatable, and keep purchasing, contracts, and budgets on track. This is a brand-new role in a division that is modernizing how it works, so you will not just maintain the system — you will help design it. This is an exciting opportunity to help shape a newly created position and make a lasting impact on the City of Plano’s Facilities Division. Reporting directly to the Facilities Manager, you’ll work across Maintenance, Construction, and Services to develop reporting tools, procedures, and administrative systems from the ground up. As the division modernizes its operations through the implementation of a new computerized maintenance management system (CMMS), KPI dashboards, and a greater focus on preventive maintenance, you’ll play a key role in driving these improvements. You’ll also collaborate with Engineering leadership and other City departments, gaining valuable experience and visibility throughout the organization. Your work will directly support the maintenance and operation of 135 City buildings that serve our employees and residents every day, while providing opportunities for professional growth and future advancement within the City of Plano. Minimum Qualifications Knowledge of Public administration practices and procedures. Federal, State and municipal laws, codes, ordinances and regulations related to administrative and financial issues; research, analysis and interpretation of complex and/or sensitive municipal issues; and City policies and procedures. Use of computers and related equipment, hardware and software to include Microsoft Office (Word, Excel, PowerPoint, Outlook) for the development of various communications, budgets, presentations, graphics, charts and management level papers/reports and grants. Ability to build and maintain effective internal and external working relationships. Skills and Abilities Implementation Support Data Analysis Cost Benefit Analysis Project Management Conducting research of best practices Identifying operational inefficiencies Presenting detailed recommendations Assisting in the implementation of recommended changes Preparing reports, presentations, and documentation Staying updated on industry trends Education Bachelor’s Degree in Business Administration, Management, Finance, or related field required. Master’s Degree preferred. Experience Four (4) years of experience in an administrative capacity, including experience in business analytics, budget development and management, and project management at a strategic level; including a minimum of one (1) year experience supervising others. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications Texas Class “C” Driver’s License (must obtain within 30 days of hire per state law). Conditions of Employment Must pass a drug test, driver’s license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check. Physical Demands and Working Conditions This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. #J-18808-Ljbffr City of Maypearl