SCA (01111) - General Clerk I SCA (01111) - General Clerk I

Postal And Printing Services Manager

Interacts with customers who have questions about postal service regulations, receiving or mailing documents, or work orders for printing services. Provides back-up support to the Postal and Print Associate (Team Leader) for coverage purposes. Leads the execution of printing and duplicating orders. Reconciles and manages printing volume monthly chargebacks. Reconciles daily postage meter usage by various Bank departments to manage postal chargebacks. Manages the Bank's FedEx account which includes assisting customers with problem resolution. Works with various vendors to schedule periodic equipment maintenance. Prepares outgoing mail by complying with postal and delivery service requirements and using postage software/equipment. Processes incoming mail and packages. Scans labels on letters or parcels to confirm receipt and enter to work flow tracking system; sorts and distributes incoming mail.