Patient Access Representative

Patient Access Representative

UnityPoint Health Finley Hospital

1 Positions

ID: 50311593

Posted On 06/30/2026

Job Overview

• Area of Interest: Patient Services

• FTE/Hours per pay period: .01

• Department: Patient Access

• Shift: PRN, as needed. Looking for someone with 1st, 2nd or 3rd shift availability!

• Job ID: 183964

Overview

Shift: PRN, as needed

Be the Connection Between Patients and Care.

Patient Access Representative | Patient Access Department

At the heart of every exceptional patient experience is a dedicated Patient Access team. As a Patient Access Representative , you'll serve as a vital link between patients and the care they need by ensuring a seamless registration, admission, and financial clearance process.

If you're detail-oriented, customer-focused, and passionate about helping others, we invite you to join our team.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

What You'll Do:

• Register patients accurately for inpatient, outpatient, emergency, and specialty services.

• Verify insurance eligibility, benefits, and authorization requirements.

• Collect and update patient demographic and financial information.

• Explain patient financial responsibilities and assist with payment collection processes.

• Coordinate admissions, transfers, and discharge-related registration activities.

• Deliver exceptional customer service while maintaining patient privacy and confidentiality.

What You'll Bring:

• Strong customer service and communication skills.

• Ability to multitask in a fast-paced healthcare environment.

• Attention to detail and accuracy in data entry and documentation.

• Previous healthcare registration, insurance verification, billing, or customer service experience preferred.

Qualifications

Education:

• High School Diploma or equivalent required.

Experience:

• Two (2) years of customer service OR healthcare related experience preferred.

License/Certification:

• None

Primary Contact

13511

Michelle Pickel

HR Recruiter, HR

View phone number on click.appcast.io

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

False

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

168

Job REQ #

50311593

# Positions

1

Start Date

20260630

End Date

20260811

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UnityPoint Health Finley Hospital

About the Company

A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL

UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.

At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:

• Foster Unity

• Own the Moment

• Champion Excellence

• Seize Opportunity

If you are interested in joining our team, please visit to learn about our many opportunities and to fill out an online application.

ABOUT OUR HOSPITAL

UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.