Recruiting Coordination Lead

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Zipline is scaling, and every hire depends on coordination that is accurate, responsive, and human. As Recruiting Coordination Lead, you will lead the team responsible for moving candidates and interview teams through the hiring process—from first screen through final onsite—without avoidable friction.

You will own the operating rhythm behind high-volume hiring: team capacity, scheduling quality, candidate communication, workflow consistency, and escalation resolution. Your work will help Recruiting Partners and Hiring Managers

What You’ll Do

• Lead, coach, and develop the Recruiting Coordination team; set expectations, manage capacity, and provide day-to-day support.
• Own coordination operations for high-volume hiring pipelines, ensuring interviews progress accurately and without avoidable scheduling delays.
• Serve as the escalation owner for complex candidate and scheduling issues, resolving conflicts and protecting a consistent experience through final onsite.
• Partner with Recruiting Partners and Hiring Managers to align coordinator coverage, clarify priorities, and anticipate interview-panel needs.
• Track scheduling speed, interview-panel health, candidate feedback, and internal service-level performance; use findings to improve execution.
• Build onboarding materials and training for new coordinators, including systems guidance, workflows, and operating standards.
• Maintain recruiting workflow consistency and data integrity with People Ops, IT, Facilities, and Executive Assistants.

What You’ll Bring

• 4+ years of recruiting coordination or high-volume scheduling experience, including experience mentoring or leading recruiting coordinators.
• Experience leading through shifting daily priorities and hiring surges while maintaining accuracy, responsiveness, and sound judgment.
• Working knowledge of applicant tracking systems and recruiting scheduling tools.
• Clear written and verbal communication with candidates, Recruiters, Hiring Managers, and executive candidates.
• Strong attention to detail and the ability to identify process breakdowns, troubleshoot issues, and coach others toward practical solutions.
• A hands-on, low-ego approach to ownership, feedback, and continuous improvement.
• Greenhouse, GoodTime, comparable scheduling-automation tools, or global and multi-time-zone coordination experience is preferred.

What Else You Need to Know

The starting cash range for this role is $130,000 - $160,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

Please Note

We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.

Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.