Lead ServiceNow Developer

Intercontinental Exchange, Inc. (ICE) offers the opportunity to work with advanced technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will multitask in a dynamic, team-based environment and show strong problem-solving, sound decision-making, and a high standard of professionalism.This role is part of a team of software developers who build and maintain global corporate tools that support teams across the organization. The lead developer is a senior member of the team who sets direction for tools and development and mentors other team members.ResponsibilitiesBuild, maintain, and support applications on global software platforms (ServiceNow) and other corporate systems, tools, and scriptsWork with internal groups to translate business and functional requirements into technical solutions that automate existing processes and deliver new applicationsCommunicate with internal customers in non-technical terms, confirm requirements, and propose solutionsManage projects from requirements gathering through development, QA, user acceptance testing, and production deployment, following ICE software development lifecycle guidelines and change management processesDesign new solutions with limited direction, and set challenging but achievable goals for functionality, scalability, performance, quality, and simplicityEvaluate emerging technologies and recommend improvements that reduce cost and time to marketTake part in meetings and organize work or training sessions for new software introduced into the ICE technology environmentDocument changes and author documentation on software development standards and practicesMentor junior members of the teamStrengthens the team through knowledge sharing and by applying best practices in daily workTakes initiative to keep learning, and stays current with technology trends and developmentsBuilds an understanding of ICE's strategy and the business side of the tools the team supportsKnowledge and ExperienceBS degree, preferably in Computer Science, Engineering, or a related discipline5+ years of experience developing software and managing large software projects in ServiceNowDeep knowledge of JavaScript, web design, server-side programming, data structures, HTML, CSS, and Ajax methodologyExperience with web services and web APIs: SOAP, REST, XML, JSONFamiliarity with web application architecture ( client/server, HTML, JavaScript)Experience with SQL and database technologies (SQL Server, MySQL, Oracle)Data analysis skills and competence in MS Word and ExcelStrong written and verbal communication skillsAbility to multitask and work independently on multiple projectsMinimal travel: 2-3 weeks per yearDesirable Experience with Python or NodeJSFamiliarity with PowerShell, Linux, Bash, and SSHFinancial industry expertiseMS degree, preferably in Computer Science, Engineering, or a related discipline#LI-MA1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.