Landscape Account Manager

Account Manager

Schill Grounds Management started as a local landscaping company and has grown into something much more: passion rooted in our values and driven by delivering an extraordinary experience to our teams, clients, and the communities we serve. We are proud to partner with leaders in their markets, bringing together strong local businesses aligned with values and purpose. With these partners, we have created the Schill Landscape Collective and are now ranked #25 in landscape companies. With over 30 locations, we service customers in Illinois, Indiana, Michigan, Ohio, Pennsylvania, and Ontario, Canada.

Come join our team at Schill Grounds Management in Cincinnati, Ohio!

An Account Manager is responsible for client account management, including client retention, enhancement sales, new contract sales, business development, production layout and overview. This position will also ensure total client satisfaction while assisting the production department to produce the jobs using horticulturally correct and time-productive methods. This position will have winter responsibilities with our snow operations team. All employees are expected to carry out the company's purpose and demonstrate our core values.

As an Account Manager you must be able to perform the following essential functions of the job:

1. Introduce and meet with new and existing clients to sell commercial landscape maintenance contracts, enhancement services, and snow removal contracts.
2. Prepare estimates and proposals for presentation to clients.
3. Make daily customer site visits, and regular phone contact to ensure quality services and customer satisfaction.
4. Direct landscape crews on maintenance service orders, with a detailed and planned approach.
5. Consistently offer additional services to customers, to educate and build customer confidence regarding the enhancement of their landscape investment.
6. Schedule and plan daily activities. Meet regularly with the Branch Manager and Operations teams to review progress, sales goals and performance.
7. Follow all company policies and procedures.
8. Perform any other duties as assigned.

Job Skills and Personal Characteristics

As an Account Manager, you will need to have the following job skills and personal characteristics:

• Expert knowledge of landscape maintenance standards, knowledge of plant material and installation standards
• Exceptional communication skills, written and verbal with co-workers and clients
• Project management and organizational skills
• Positive attitude and prepared to work in a cooperative team environment
• Self-motivated, highly organized style
• Excellent interpersonal skills, outgoing personality

Position Requirements

• Valid driver's license with record acceptable to meet fleet insurance requirements
• Must be able to pass a drug and alcohol test
• Degree in landscape management, horticulture, or equivalent experience
• 5 years of experience with landscape maintenance
• Certified Landscape Professional or Certified Landscape Technician, preferred
• Strong computer skills in Microsoft and other CRM systems

Why Schill Grounds Management?

We offer a competitive benefits package to protect you and your family, along with professional growth and advancement!

Compensation & Benefits

• Weekly pay
• Medical, dental, and vision insurance
• Employer-paid life insurance
• 401(k)
• Paid Time Off (PTO)
• Paid holidays
• Employee Assistance Program (EAP)

Work Conditions

Employees in this position should be able and willing to drive or travel locally as needed. Schedules for this position may vary and may require flexibility to work extended hours and/or weekends. Potential work hours during the snow season include nighttime, weekends, and holidays to participate in snow removal activities. This position will require working outdoors in various weather conditions, including rain, snow, sun, extreme cold, or heat.