Bank Customer Support Specialist - Digital Banking & Fraud
Killbuckbank
Killbuckbank in Kentucky is looking for a Customer Service Representative to deliver high-quality telephone support to bank customers. This role involves managing inquiries, providing account information, and assisting customers with digital banking needs. The ideal candidate will have strong problem-solving skills and be proficient in various bank software. Commitment to service excellence and attention to detail are essential for success in this position. #J-18808-Ljbffr Killbuckbank
$60 per hour
Mindrift is seeking professionals for part-time, flexible project roles focusing on customer service and banking. Candidates will design scenarios that evaluate fee inquiries, payment setups, and more, ensuring accurate responses. The ideal candidate should have a degree...FraudHourly payPart timeRemote workFlexible hours$16.46 - $20.56 per hour
Customer Support Specialist - Hybrid (Part-time) The Customer Support Specialist is responsible to take inbound calls from bank customers and ensure an exceptional customer experience during each... ...situation warrants to minimize risk and fraud to the bank. Minimum...FraudPart timeWork at officeLocal areaMonday to FridayFlexible hours$5,000 per month
...quality service by telephone to bank customers in an efficient and... ...cards, or payments and provide support to other teams within the department. Provide support for digital banking, which may include passwords... ...of $5,000 and greater for Fraud Mitigation. Daily Mobile Deposit...Fraud- Hillcrest Bank is seeking a Client Services & Solutions - Specialist II to support our call center operations. You will be responsible for providing exceptional client experiences and preventing fraud across multiple banks, including our own. This role requires a High...FraudRemote job
- NBH Bank is seeking a Client Services & Solutions - Specialist II to support its call center by enhancing client experiences and fraud prevention across its operations. The role involves assisting clients with inquiries, providing support for online banking, and adhering...FraudRemote job
- ...Partnership Employment Retail bank located in Midtown Manhattan looking... .... Interface directly with customers, handling inquiries about... ...them through the claims process. Support both clients and internal staff... ...in investigations of fraud or disputes—ATM fraud, ATM shortages...FraudFull time
- ...Beach Office in NY. The role focuses on accurate customer transactions, inquiries, and safeguarding information... ...needs. Responsibilities include cash handling, fraud prevention, ATM maintenance, and cross-selling bank services. The position requires a high school diploma...FraudWork at office
- ...and improving end-to-end customer experiences for Cobrand... ..., servicing and digital experience touchpoints... ...reimbursement, mental health support, financial coaching and... ...Our Consumer & Community Banking division serves our... ...leading provider of payment, fraud and data security for...FraudWork visa
$60 per hour
...Overview Mindrift connects specialists with project-based AI opportunities... ...and category names match the bank's disclosed fee schedule... ...mapping question from a real fraud claim, and routing each correctly... ...extend offers to ineligible customers; Write fraud claim warm-...FraudHourly payPermanent employmentTemporary workPart timeInterim roleFreelanceImmediate start10 hours per week$20 - $22.5 per hour
...Job Description Provides a high level of customer service by responding to telephone or... ...errors which may include those related to fraud support and internet operations. Will obtain a thorough... ...between customers and various U.S. Bank departments to resolve more complex...FraudTemporary workWork at officeLocal areaRemote workShift workAfternoon shift$18k - $25k
...building the AI‑native private bank for business owners . We’re re... ...with extreme ownership. Our customers are affluent business owners (... ...This isn’t traditional customer support. You’re a trusted advisor... ...compliance coordination, and fraud detection. What You’ll Do Handle...FraudImmediate startRemote workFlexible hoursShift workNight shiftWeekend work- ...relationships and put our customers at the heart of... ...reimbursement, mental health support, financial coaching and... ...Consumer & Community Banking division serves our Chase... ...and have the most-used digital solutions - all while... ...leading provider of payment, fraud and data security for...FraudFull timeWork at office
- Position Summary As a Customer Experience Associate, you'll serve as a frontline ambassador of the bank, delivering exceptional service while... ...incoming calls and provide support in alignment with Customer Service... ...and report potential fraud or suspicious activity Complete...FraudPart timeWork at officeNight shift
$20.55 - $34.25 per hour
...Identify suspect situations (e.g., fraud, lack of insurance) and investigate... ...applicable. Promote an environment that supports belonging and reflects the M&T Bank brand. Complete other related... .... Excellent communication and customer service skills. Proficiency with word...FraudHourly payWork experience placement$100k
...we build the future of global banking. If that sounds like you, let... ...management, or any related customer service ~ Start-up, fintech... ...customer experience when you get a support inquiry, you will want to get... ...Applicant Safety Policy: Fraud and Third-Party Recruiters...FraudWork experience placementImmediate startWorldwide- Client Services & Solutions - Specialist II Wyoming, USA • Kansas,... ...Job Description This position supports the bank’s call center, providing... ...exceptional client experiences and fraud prevention across multiple... ...of issues. Knowledge of digital banking tools and ability to...FraudWork experience placementSecond jobWork at officeRemote workWork from homeFlexible hours
$20.55 - $34.25 per hour
## Mortgage Customer Outreach Specialists IApplyremote type: Hybrid Positionlocations: Getzville... ...suspect situations (e.g., fraud, lack of insurance) and investigate... ....* Promote an environment that supports belonging and reflects the M&T Bank brand.* Complete other related...FraudHourly payWork experience placementLocal area$22.02 - $25.88 per hour
...channels, and problem resolution. Supports Member Center activities by... ...or equivalent. 0-2years of customer service experience. Must register... ..., Regulation CC, RegulationE, Bank Secrecy Act (BSA), Check21 Act... ...Plan, Identity Theft & Fraud Protection Plan, Legal Plan) Life...FraudCasual workLocal areaFlexible hours- ...Fifth Third Bank, N.A. is seeking a Fraud Analyst I to support Fraud Operations in New Jersey. The role includes analyzing fraud alerts, communicating with customers, and processing fraud claims. Qualified candidates will possess strong analytical and communication skills...Fraud
- U.S. Bank is seeking a Client Relationship Consultant 1 in Toronto, OH, to build and maintain strong relationships with customers through in-person and virtual channels. This full-time position... ...processing transactions, while fostering a digital-first mindset to enhance customer...Full time
$60 per hour
Mindrift is seeking contributors for a part-time, project-based role in the United States. Applicants should have a background in customer service or financial services and be able to commit around 10-20 hours per week during active project phases. The role involves various...FraudHourly payPart time10 hours per week$25 per hour
...Hourly The Teller provides exceptional customer service while performing a variety of banking transactions accurately and efficiently. This role supports branch operations, ensures compliance... ...to all bank policies, including fraud prevention and robbery guidelines. Perform...FraudHourly pay- Capitol Federal Savings Bank is seeking a Fraud Analyst I to perform complex research and analysis, monitor transactions, and address fraud alerts. This role involves assisting in investigative actions and ensuring compliance with fraud prevention regulations. Ideal candidates...FraudFull time
$60 per hour
...professionals for a part‑time role focusing on customer service and financial services.... ...related to fee inquiries, payment setups, and fraud claims. Ideal candidates will possess a... ...significant experience in customer service or banking. The role offers compensation of up to $6...FraudHourly payPart time10 hours per week$195.42k - $370.53k
...currently seeking a Director, Banking and Payments IT M&A – Due Diligence... ..., issuing, processing, and digital payments capabilities;oversee... ..., core banking platforms, fraud platforms, and modern cloud-nativebanking... ...well-being benefits to support your mental health. Depending...FraudFull timeH1bLocal area$221.41k - $280.07k
...Databricks platform and depth in the banking, capital markets, insurance,... ...compliance and trust, fraud and financial crime detection... ...pipeline and buying signals AI‑supported storytelling, proposal... ...Integrating and leveraging digital sales agents across the entire...FraudSummer holidayFlexible hours$92k - $138k
Citibank (Switzerland) AG is seeking a Fraud Risk Officer Vice President to join their team in New York. This senior role focuses on fraud detection and prevention, ensuring compliance with global regulations. You will design frameworks for fraud intelligence and oversee...Fraud- First Merchants Bank is looking for a Bank Fraud Tools Analytics and Calibrations Analyst to enhance fraud prevention strategies. This role involves optimizing fraud tools, understanding trends, and aligning tool usage with business goals. The ideal candidate will have...Fraud
- ...is seeking a high caliber professional to fill the position of Fraud Ops Analyst - C09. This hybrid role in Kuala Lumpur involves performing... ...s degree. The role requires excellent communication skills and knowledge of the Bank's transactional platforms. #J-18808-Ljbffr CitiFraud
- ...Fraud Investigations Analyst Gusto is seeking a Fraud Investigations... ...challenges. Our platform supports hundreds of thousands of... ...that often require balancing customer impact, operational considerations... ...and coordinate with external banking partners on fund recovery...Fraud
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