Supervisor Distribution System Operations - NJ Distribution Operations - Holmdel Office

Job Title

This is an open position with Jersey Central Power & Light, a subsidiary of FirstEnergy Corp.

Job Description

This position directly oversees, mentors, and supports Regional Distribution System Operations personnel involved in the daily real-time activities at New Jersey's Distribution Control Center located in Holmdel NJ. This position's regular schedule will be afternoons Monday through Friday 3:00 PM to 11:00 PM.

The salary range pending education and experience for this position is the following: $139,200 - $196,560

Responsibilities include:

• Maintaining a high level of safety commitment throughout day-to-day functions.
• Supervising activities including the direction of field crews in the operation and maintenance of the electrical distribution system.
• Ensuring compliance with appropriate policies and procedures for real-time dispatch operations.
• Supervising real-time utilization of Advanced Distribution Management System (ADMS), Supervisory Control and Data Acquisition (SCADA), Distribution Management System (DMS), contingency analysis and system analysis resources for assessing system conditions.
• Conducting mid-year and year-end performance reviews with employees.
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year and discussing development opportunities, performance issues, and changes that are occurring.
• Initiating, conducting, and providing expert and timely assistance to investigate reliability, safety conditions, and incidents; this involves interacting with other areas in Energy Delivery, FirstEnergy regional operations, transmission operations, and neighboring utility regions.
• Developing contingency plans for prioritizing the restoration of service.
• Assisting in or developing emergency plans for storm-related interruptions, equipment failures, or labor unrest.
• Supervising the maintenance of operating documentation, record keeping, and operator shift schedule.
• Participating in operational and other meetings at the General Office.
• Will be required to work weekends or extended days.
• Must be available for storm work during severe weather conditions.
• Responsibility for supervision of review and approval of outage data.

Qualifications:

• Bachelor or Associate of Engineering degree (Electrical Engineering preferred), with at least 3 years of related work experience, or a high school diploma with 5 years of relevant work experience. Related work experience includes line or substation field work, engineering experience, and military related or leadership experience.
• Demonstrated past leadership in operational supervision or dispatching job duties.
• Demonstrated interpersonal skills and ability to process information in a timely and accurate manner.
• Ability to accurately perform analytical calculations such as voltage drops, transformer, and circuit loadings.
• Knowledge of the equipment and principles involved in the operation of all components of the electrical system required.
• Knowledge of FirstEnergy's information systems related to dispatching activities.
• Knowledge of clearance and switching (lockout/tagout) procedures to remove and restore lines and electrical equipment while maintaining safety to employees (Manual of Operations).
• Experience in the safe operation of electrical equipment and maintaining reliable and quality service to customers.
• Strong verbal and written communication skills.
• Ability to conduct and present himself/herself in a professional manner.
• Demonstrated knowledge of computer applications such as Microsoft Office including Outlook, Word, and Excel.
• Must reside within an acceptable proximity of the reporting location due to job related requirements.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety.

Job Info

• Job Identification 104417
• Job Category Leadership
• Locations Holmdel, NJ, United States
• Apply Before 07/26/2026, 04:00 AM
• Job Schedule Full time
• Residence Requirements Must reside within a reasonable proximity of reporting location