Field Service Engineer - Edwards, CA

Job Description

Job Description

Summary:

This position description covers the Field Service Engineer (FSE) position. The FSE position is accountable to the Work Group Lead (WGL) for the overall support of in-scope work in WBS130. The FSE is responsible for understanding the RF&ESS Statement of Work (SOW) and the Performance Work Statement (PWS) and specifically understanding the WBS130 sections of the SOW and PWS. This includes troubleshooting, repairing, procuring, and sustaining and development of all systems related to the Telemetry and Radar Acquisition data Processing Systems (TRAPS), Mission Control Centers (MCC), data distribution and recording systems, Mobile Operations Facilities (MOF), Range Safety Station (RSS) and project owned Ground Control Stations (GCS). Troubleshoot analog and digital circuits to component level; as well as be responsible for overseeing all associated technical support to ensure timely completion of work while meeting or exceeding quality standards. The FSE position receives technical and administrative guidance from the WGL. Work is reviewed for compliance with accepted practices and AS9100 Quality Management Standard compliance.

Essential Duties & Responsibilities:

• Comply with Dryden Aeronautical Test Range (DATR) Configuration Control Board (CCB) processes, including Configuration Change Requests (CCR), System Test Reports (STR) and Discrepancy Reports (DR) to ensure accurate and timely reporting.
• Develop and update configuration drawings in Visio.
• Perform periodic and corrective maintenance and sustaining engineering on highly specialized telemetry real-time data processing and post flight processing systems in accordance with established procedures and can independently troubleshoot, recover and work around routine and non-routine problems.
• Independently work with customers and projects to develop, integrate, test, install, operate and maintain complex system of systems while maintaining high standards of workmanship while following NASA and DATR establish practices.
• Ability use test equipment such as: Spectrum Analyzer, O-Scope, Multimeter, Power Meter and other test equipment.
• Technical familiarity with the equipment operated and maintained at the Armstrong Flight Research Center desired. Provide specialized support essential for the successful operations of mission critical facilities.
• Implements quality procedures and work instructions.
• Review and approve employee's timecards if the WGL is not available.
• Train and mentor junior-level personnel.
• Provides technical direction and performs technical tasks for all activities within WBS130.
• At the direction of the WGL, assign work to the junior-level employees in the section and recommends training as required.
• Coordinates and manages the System Operations and Maintenance Plan (SOMP) for the equipment assigned to the WBS130, including preventive and corrective maintenance.
• Proposes new processes based on innovations or in response to negative trends observed during project tracking analysis. Implements quality procedures and work instructions.
• Manage and provide sustainment and test engineering support.
• Perform other related duties as required by management to include supporting other work centers during surges. This may include cross training into other function areas to meet overall contract performance objectives.
• As required, may be delegated to fill in as the Work Group Lead.

Knowledge, Skills, and Abilities Required for this Position:

• Must have a strong technical background with an emphasis on operations and maintenance of highly specialized telemetry and radar data processing systems.
• Perform the operations, maintenance and troubleshooting of relevant equipment, cable fabrication and termination with an emphasis on electronic theory.
• General knowledge of MM and SM fiber optic systems and applications. In depth knowledge of PC hardware and software operating systems, networking, and troubleshooting.
• Excellent customer service skills.
• Computer system literacy. Ability to effectively use word processing and spreadsheet software programs such as Microsoft Word, Excel, Power Point, Visio and Outlook.
• Technical familiarity with the equipment operated and maintained at the Armstrong Flight Research Center desired.
• Ability to read, write, speak and understand the English language.
• Ability to effectively work in a technically diverse workforce.
• Ability to effectively present technical information to various audiences ranging from the customer to the RF&ESS senior management team.
• Ability to comprehend electronic formulas, drawings and schematics. Analyze and troubleshoot electronics systems and sub-systems to the component level. Work under the pressure of a real-time mission environment.
• Use a computer to input and retrieve information and data, perform work in an ISO compliant/certified environment.
• Must have excellent interpersonal skills to work with all levels; to include conflict resolution and mentoring.
• Ability to obtain and maintain a Government Secret Security Clearance.
• Must possess a valid California driver's license.

Qualifications:

Education: Associate degree in Electronics Technology or a similar field. In lieu of the associate's degree, High School graduate or High School equivalency and completion of formal training in an accredited commercial or military electronics school.

Experience: At least eight years of related work experience which should include range operations in aircraft and/or spacecraft testing.

Core Competencies:

In-depth knowledge of : Operations and configuring Telemetry and Radar Data Processing Systems, and data test equipment. Preventive maintenance and troubleshooting procedures for Range systems. Experience with Range systems and test equipment to troubleshoot problems.

Ability to : Communicate effectively in both oral and written form; apply the principles of logical or scientific thinking to define problems, collect data and establish facts and draw valid conclusions. Establish and maintain successful working relationships. Interact effectively with system users. Analyze data and resolve problems. Work in a team environment; work under deadlines; effectively use a computer to input and retrieve information and data; Perform work in an ISO compliant/certified environment. Ability to obtain and maintain a government security clearance.

Work Environment, Physical and Mental Demands:

Typical field and shop environment with exposure to some unusual outdoor environments (heat, cold and wind). Ability to work extended and flexible hours including weekends. Ability to pass a heavy equipment physical exam required to operate motorized equipment such as forklifts, bucket lifts and platform personnel lifts. Ability to lift up to 50 lbs. occasionally. Ability to climb stairs, climb on pedestals and antenna work platforms Ability to use a computer to input and retrieve information and data. Travel as required by the Company.

Arcata Associates is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Human Resources department at View phone number on jobswipe.net.