Product Manager

Software Product ManagerAires has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.Aires' Innovative Technologies team is creating solutions that mobilize the modern workforce. Our technology enables our customer services teams, our clients, and their employees, as well as our partners to deliver exceptional, industry-leading service.We have:An award-winning technology platform, built in-house, that aligns with the future state of Global MobilityA strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and developmentA comprehensive benefit package, including a 401K matchHybrid work environmentAn excellent career opportunity is available for a Software Product Manager local to the Aires Pittsburgh, PA (Robinson Township) office.We are crafting the next generation of digital mobility management tools and looking for a Product Manager who will work side-by-side with R&D, UX, Design, QA, Documentation, Support, Training, Solution Architecture, and Sales to build software products that solve user pain points and that work for the business.The Product Manager is a member of the Agile Team who is responsible for maximizing the value delivered by the team and ensuring that the Team Backlog is aligned with customer and stakeholder needs.This position reports to the Director of Product Management and Design at Aires.You might be right for this role if:You're a critical thinker, willing to listen carefully, unafraid to ask probing questions, have a knack for attention to details and able to identify the end user needs and articulate to the technical teamYou thrive in a fast-paced environment, comfortable managing multiple initiatives, capable of consistently achieving results on time, to spec, within budget, able to prioritize and execute tasks under pressureYou're always learning, seeking to expand your knowledge of the business, process, people, and technologyYou are consistent and process oriented, understanding that this approach is what sets up both you and your documentation up for success throughout the lifecycle of a productYou love working in a team-oriented collaborative environmentPosition Responsibilities:Apply the understanding of business drivers and engage stakeholders for input and feedback for developing new Aires IT software solutions or enhance the existing ones, as appropriateServe as the customer proxy by understanding key business objectives and product strategyCollaborate with business and technical subject matter experts to understand the needs, obtain necessary sign offs and approvals, create high level product specification specs (Business Requirement Documents, Product Requirements Documents) etc.Communicate the business needs and technical solutions in a clear and unambiguous way to the stakeholders and teamsWork with the teams throughout all phases of the product lifecycle to aid in deliverables meeting scope, schedule, budget, and quality expectations. Manage the schedule, risks, issues, decisions, and dependencies related to deliverablesAct as a voice of customer and subject matter expert for the Agile Scrum Teams. Utilize agile tools and resources to manage, track and report work progressCreate Epics, Features and User Stories with a clear and unambiguous Acceptance Criteria, ensuring that they clearly communicate customer/stakeholder needs to the development teams; work with teams to clarify and refine the requirements as necessaryWork with the stakeholders and agile teams to define, refine, and prioritize the product backlogAssess business value and prioritize all stories in the product/iteration backlog to ensure that the work focuses on those with maximum value that align with product strategyVerify and Accept (or reject) the work delivered by the agile teams. Support the Acceptance Criteria Driven Development by exampleParticipate in and prepare for SAFe Agile ceremonies like, Iteration planning, Refinement, Program Increment Planning, Iteration/system demos, Retros, Inspect and Adapt sessions etc.Collaborate with User Experience and Design team to ensure that software solution under the development offers an intuitive, user friendly and efficient user experience to the targeted user personasUnderstand and support inter-team dependencies, escalate issues when necessary and resolve themWork with the team(s) to collaborate, set and communicate release schedules, dates, and scopeWork with Team Members to ensure the IT products are delivered successfully and they continue to work as expected in productionOther duties and tasks as assigned by the managementCandidates for this position must be authorized to work legally in the United States. This position is not eligible for current or future visa sponsorship.Required Qualifications:Bachelor's degree in Business, Engineering, IT, or technology disciplines.Two (2) or more years of experience working as a product owner or product manager in an agile software development product team, preferably using SAFe agile frameworkKnowledge of SaaS software, including Web and Mobile interfaces, with solid understating of related software development life cycle tools, and processesExcellent communication – written and verbal – and the ability to modulate your communication appropriately for a broad range of audiences (senior leadership to development teams)Confirmed analytical skills with experience of turning data into meaningful insights.Requirements gathering and documentationProduct Management practices and philosophyExpert in Product Management tools like JIRA, Confluence, Monday, Aha! etc.Expert in using MS Office products, and with ability to learn and grasp complex proprietary software solutionsHas a customer-centric approach combined with a curiosity for technology, data-enabled decision making and fulfillment platform strategyProven experience building trust and collaborating with cross-functional partners to achieve a common objectiveProven track record to work autonomously while also taking ownership for actions and resultsAdditional Qualifications:SAFe 6.0 Product Owner Product Manager (PO/PM) certification, is preferredExcellent customer service and administrative skillsDemonstrated ability to manage multiple competing tasksAbility to follow policies and proceduresCan-do attitudeGenuine desire to help othersTeam oriented mindset, with a strong sense of care and urgencyDesire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration, and Innovation.American International Relocation Solutions, LLC. provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at View email address on click.appcast.io.